北京招聘

职位描述：
Job Description:
As our Compliance Supervisor, Brand Risk Management, you will be a part of PayPal’s Global Compliance & Ethics team, leading a group of Investigators tasked with ensuring that activity within the PayPal system is compliant with Anti-Money Laundering regulations and PayPal’s Acceptable Use Policies (AUP). It is important that PayPal implements the appropriate monitoring and controls over our customer transaction activity to ensure such does not violate our AUP and satisfy its obligations by taking the necessary actions, to report any suspicious activity to those authorities.
In this role, you will build, develop and coach a team of Investigators responsible for investigating customer activity across multiple platforms and ensuring the activity falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN) and the US Treasury Department’s Office of Foreign Assets Control (OFAC). Your efforts will be in accordance to PayPal’s Compliance and Ethics Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and the governing authorities.
You will be responsible for leading a team of Investigators and Senior Investigators responsible for the execution of our company’s Brand Risk Management Program. A critical component of your role will be the ongoing development of a high performing team, capable of producing the highest quality work amidst the ever changing global compliance landscape. You will need to demonstrate the ability to understand opposing points of view within your team and across the organization on highly complex issues and to negotiate and integrate different viewpoints with all levels of Global Compliance & Ethics leadership.
Your role will require you to interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition on behalf of your team. It will be critical for you to stay current with policy changes, seek ways to enhance current processes and controls, and communicate as much to your team in a complete and transparent manner at all times. You will regularly be expected to exercise independent judgement and discretion handling various escalations and scenarios within your team as well as highly sensitive escalations and casework from a variety of sources throughout PayPal.


As a Compliance Supervisor, Brand Risk Management, your responsibilities include:
? Apply analytic techniques to complex information sets from GC&E and other adjacent organizations in order to make logical and supported recommendations to leadership and to your direct reports on cases for reporting to Financial Crimes enforcement Network (FinCEN) and/or OFAC. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing;
? Using best coaching/developmental/inspirational practices to ensure that your team is successful in the following daily efforts:
o Conducting an end-to-end meticulous review of potential illegal activity or activity in violation of the economic and trade sanctions administered by OFAC;
o Completing a time-sensitive and meticulous analysis of each instance of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;
o Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;
o Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
? Regularly exercise good judgement and in making decisions or recommendations in relation to case investigations and employee escalations from within your team;
? Work closely with PayPal’s People Team to utilize proper corrective action procedures as required;
? Schedule, prepare, and lead 1:1 coaching, scheduled team learning sessions, and weekly “stand-up” sessions and ensure that these are interactive, engaging, and analyst-driven discussions based upon developmental needs of the team;
? Ability to accurately and thoroughly assess team performance and communicate the same to Investigators on a regular basis to ensure that each member of the team is aware of his/her performance at any given time as well as the development and execution of action plans aimed at improving analyst performance when needed

Job Requirements:
? A Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field or equivalent work experience;
? Minimum of 4 years’ experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications, Sanctions monitoring
? Minimum of 2 years supervising n organization of investigators or Investigators
? Proven ability to analyze large amounts of data in order to report critical information;
? Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
? Ability to lead teams in a manner that encourages Investigators to work efficiently with an attention to detail in investigations, analysis, and writing;
? Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints within your team and across the organization;
? Ability to recognize the need for change management initiatives, and the ability to lead these while maintaining and driving engagement throughout the team;
? Interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;
? High level of professionalism, self-motivation and sense of urgency

PayPal（纳斯达克股票代码：PYPL）是全球使用广泛、深受消费者信赖的电子钱包。自1998年成立至今，PayPal一直致力于引领在线支付革新，日处理交易量达到1,250万笔。去年我们处理的交易量达40亿笔，其中10亿笔为移动支付。PayPal帮助用户更有效地管理并支配资金，用户无需透露财务信息即可付款，并且可以使用PayPal账户余额、银行账户、PayPal Credit及信用卡等多种资金来源进行支付。

PayPal在全球范围内已拥有超过1.69亿活跃账户，创造了一个开放且更安全的支付生态系统，消费者及商家之间可以安全地进行线上、线下及移动端的交易。PayPal是全球化的支付平台，服务遍及全球203个国家和地区，支持用户以100多种货币接收和支付款项，57种货币提现到银行账户，以及在PayPal账户中拥有26种不同货币的余额。全球近8000名员工以超过20种不同语言为用户提供支持。PayPal的目标是让全球用户能够更直接有效地管理他们的财富。

在中国，PayPal致力于帮助中国商户和中国消费者接入广阔的国际市场，同时以全球领先的风险管理和保障服务确保交易安全。PayPal 拥有独特的优势和领先地位，能够帮助中国商户和消费者在全球市场获得新的商机.

PayPal 上海运营中心-概况
PayPal上海运营中心坐落在繁华的陆家嘴，目前，我们拥有接近900名员工。我们秉持以客户为中心的理念，鼓励创新与合作，并提供多元且持续的学习和发展机会！PayPal倡导“快乐工作、快乐生活”，我们不仅为员工们提供宽敞舒适的工作环境，还准备了放松身心的众多设施，比如活动室（瑜伽/舞蹈等）、乒乓球桌、X-box,、桌上足球，甚至还有按摩椅！公司还设有Toastmaster Club, 为想要提高英语/中文领导能力和公众演讲能力的同事提供学习和实践的机会。此外，为鼓励员工“Work Hard, Play Hard”，每年我们都会组织丰富多彩的室内外活动，比如Family Day 、Diamond Show 、Outing等。在中西方传统节日里，如妇女节 、中秋节、万圣节、圣诞节等，我们也会举办各类主题的庆祝活动。公益事业也是PayPal关注的主题之一，上海运营中心的同事从未在公益活动中放慢过脚步：我们参与过冬日捐衣 、募捐活动之“一个鸡蛋的暴走” 、公益竞拍等许多活动。PayPal上海运营中心的规模还在不断壮大，但我们自始至终都是一个温暖的大家庭。

PayPal 上海运营中心-业务
PayPal上海运营中心主要通过电话和邮件的形式，向来自亚太区包括中国大陆、中国香港、中国台湾、日本、韩国等国家地区的用户提供服务，及时帮助他们解决在销售和支付过程中遇到的各种问题。我们的服务语言包括普通话、粤语、日语、韩语等。主要服务部门包括客户支持、超级卖家账户管理、反欺诈风险管理、品牌风险管理等。

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