CRM客户关系经理
天力亚太企业管理顾问(深圳)有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-07-01
- 工作地点:北京-朝阳区
- 招聘人数:若干人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:1-1.5万/月
- 职位类别:客户经理/主管 客户关系经理/主管
职位描述
岗位职责:
1. 管理签约客户,保持及时沟通和反馈,积极维护良好的客户关系;
2. 负责服务项目在客户端口的年度规划设计和实施;
3. 组织及策划项目服务在客户端宣传工作(平面宣传、线上宣传、服务推荐会、家庭日活动等)
4. 协调及整合公司产品资源,为客户定制解决方案,并组织服务有效实施;
5. 定期向客户反馈有效数据,制作月、季、年度服务数据统计报告;
6. 快捷响应客户需求,高效组织处理危机事件;
CRM能力要求:
1.熟练应用PPT、EXCEL
2.善于人际沟通
3.积极主动解决问题的能力
4.团队合作能力
5.有HR或心理学背景优先
6.抗压能力强,善于处理细节
7.英语四级
公司介绍
天力于1993年在香港成立,是您的全球领导力与变革合作伙伴。目前在亚太区覆盖超过9个地区,拥有16家直属办公室及多元化的顾问团队。天力致力为受到经济全球化和变革影响的企业提供有效的领导力提升和变革整合型解决方案。天力的使命是帮助企业管理者提升领导力,组建高效能团队,促进适应组织变革。
天力的每家直属分支机构都配备当地的专业顾问,如变革管理顾问、人才发展顾问、心理咨询师、培训顾问、企业领导力教练和健康教练。他们熟悉当地的语言、文化以及需求。只要你们需要天力,无论何时何地,我们一直伴你同行!
Human Dynamic (HD) established in Hong Kong in 1993, Is a Global Partner for Leadership and Change, and owns?a team of diverse consultants. There are 16 direct offices located in across over 9 regions. Offering effective Leadership & Change solutions for businesses that undergo the effects of globalization and organizational change, the group’s mission is to help corporate clients Develop Leaders, Build Teams and Transform Organizations.
Each of our direct offices are staffed with local professionals such as change?management consultants, talent development?consultants, psychologists, learning?consultants,?business leadership coaches and wellness coaches who understand your language, culture and unique needs. We can assist you anytime, anywhere!
天力的每家直属分支机构都配备当地的专业顾问,如变革管理顾问、人才发展顾问、心理咨询师、培训顾问、企业领导力教练和健康教练。他们熟悉当地的语言、文化以及需求。只要你们需要天力,无论何时何地,我们一直伴你同行!
Human Dynamic (HD) established in Hong Kong in 1993, Is a Global Partner for Leadership and Change, and owns?a team of diverse consultants. There are 16 direct offices located in across over 9 regions. Offering effective Leadership & Change solutions for businesses that undergo the effects of globalization and organizational change, the group’s mission is to help corporate clients Develop Leaders, Build Teams and Transform Organizations.
Each of our direct offices are staffed with local professionals such as change?management consultants, talent development?consultants, psychologists, learning?consultants,?business leadership coaches and wellness coaches who understand your language, culture and unique needs. We can assist you anytime, anywhere!
联系方式
- Email:snow.tao@cn.hdap.com
- 公司地址:地址:span东海中心