北京招聘

职位描述：
Job Title: People Operations Manager (HR Generalist)
Direct report: Global HRD
Indirect report: Local HRD
Indirect report: Local Ops. Lead

The work location will be in Beijing (at least for first 6 months, relocation can be considered afterwards) and the scope will be Compass service onsite Google HR business in SH/BJ/HK.

Role Summary:
The role will focus on four core pillars of People Operations; Talent Acquisition, Talent Development, Employee Engagement and Employee Relations. The role will also support people projects, manager skills training, compliance, etc. for the Google Food program in order to support operational excellence. This position reports into the Global Director of HR and will leverage their strong knowledge of local laws and company labor guidelines, training , coaching and mentoring skills, ability to influence and to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and the other members of the HR Team) to promote all people standards, Google Food expectations and enhance user (partner) experience are also necessary.

工作职责/RESPONSIBILITIES:
Talent Acquisition
○ Support all initiatives to Attract the very best talent in the market.
○ Ensure the use of social media and utilization of the brand assets to support acquiring top talent.
○ Partner with managers and chefs to draft, update, and edit employee written documentation, job requirements and descriptions, etc. for all positions, to support clear expectations for all parties.
○ Follow local HR recruiting processes, and ensure compliance with local legislation, while maintaining the Compass at Google processes to attracting top talent.
○ Collaborate with the Compass Group local HR team to oversee the recruiting, interviewing, selection and hiring of new employees for all positions.
○ Partner with managers to screen, interview candidates, and counsel managers on candidate selection for the top 18 roles in the region.
○ Oversee and support active new employee onboarding to foster positive inductions into our program, enhance employer brand and support organizational goals.
○ Support Employer Brand initiatives as required.
○ Actively strive to keep the time to fill ratio below 30 days, where appropriate.

Talent Development
○ Coordinate regional top 18 roles onboarding via CRLDC guidelines, ensuring a great welcome and start with the team.
○ Coordinate regional talent workshops.
○ Ensure all employees with roles in the top 18 jobs have an active, bespoke and relevant development plan.
○ Engage, coach and support our top talent to develop great careers within the team.
○ Ensure we leverage the great in-house learning and development (“L&D”) programs of Compass Group.
○ Assess training needs to ensure Core Program Expectations (“CPE”) are met, developing L&D materials as required.
○ Ensure learning initiatives enable the organisation to retain competent, capable and committed staff at all levels in the organisation.
○ Train, coach and mentor managers, supervisors and employees on developing great career pathways.

Employee Engagement
○ Support the development of a culture where employees feel cared for, respected and valued – where open and productive relationships exist between the management and the employees.
○ Champion the Global engagement survey, as a tool to ensure managers and teams work together to build a great place to work.
○ Ensure compensation and benefits are targeted at the level necessary to attract, retain and motivate quality people within the relevant comparator market.
○ Proactively identify areas in HR policies, benefits, processes to improve efficiency and increase staff motivation/retention.
○ Implement regular employee engagement surveys (stay meetings), and ensure resulting initiatives are managed effectively.
○ Develop site specific retention plans, aiming to consistently reduce turnover.

Employee Relations
○ Proactively advise managers and employees on conditions of employment, HR policies and processes.
○ Develop, as required, tools and training for the managers and employees to enhance collaboration with both the Management and People Operations team.
○ Develop a proactive and supportive working culture when dealing with employee issues.
○ Manage people issues as they arise with the operational partners, and advise management in appropriate resolution of employee relations issues.
○ Manage and complete HR investigations as necessary.
○ Provide an open door policy to support and help employees who visit with issues and questions.
○ Establish and maintain an efficient offboarding system, including conducting exit interviews with employees leaving the company.
○ Maintain all local laws and company employment guidelines consistently, and ensure compliance with legislative requirements.
○ Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Operations, Systems and Data
○ Analyze employee data and prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
○ Complete HR projects for the leadership team, sector corporate office and Compass Group as required.
○ Manage the MyOpportunity system for your region.
○ Manage worker’s compensation claims with the GM for Safety.
○ Respond to external agency administration in line with company policy.
○ Complete administration in various applications/systems (e.g. CPM, STAFF, etc.) as required to support the HR Coordinators as needed.
○ Partner with HRSC (central HR support), as needed.
○ Support the wider People Operations and Compass Group HR Team, as needed.
○ Utilize and maximize Compass Group HR systems, including training managers to use them.
○ Explore opportunities to utilize/implement HRIS system/technology to eliminate administrative tasks, empower employees, and meet other needs of the organization.

任职资格/QUALIFICATIONS:
Minimum Qualifications
● College degree or equivalent work experience
● 3 to 5 years HR experience in a generalist setting
● Ability to work with multiple stakeholders and leaders
● Ability to work in a team and influence across job functions and company levels
● Strong attention to detail
● Passionate about the employee experience and environment
● Ability to teach and train various subjects to individuals and small groups
● Strong commitment to confidentiality
● Ability to stay calm under pressure
● Ability to read, understand and speak English to perform essential functions of the job. 举报 分享

Compass China

As a fortune 500 company, Compass Group founded in 1941, is a market leader in providing food and a range of support services to customers in the workplace. We operate in business & industry, schools and colleges, in hospitals, at leisure and in remote environments. Headquartered in the UK and listed on the London stock exchange, we bring together the combined strength of a group, which operates in 50 countries, with more than 420,000 employees, to deliver the same superior standards of service globally, daily and personally.

Our vision is to be a world-class provider of contract foods and support services, renowned for our great people, great service and great results.

Compass Group has been operating in China since 1995, and has developed business in over 40 cities across the nation. With office bases in Shanghai, Beijing, Guangzhou, Tianjin, Dalian, Shenzhen and Chengdu we now employ over 3000 people.

作为一家财富500强公司，康帕斯集团成立于1941年，总部位于英国，在伦敦证券交易所上市。我们是全球领先的餐饮及综合支持服务的全球领导者。我们的服务广泛分布于工商业、教育业、医疗保健、运功与休闲场所、海上和野外工程项目。康帕斯集团拥有强大的综合实力，全球逾42万名员工，我们每天为全球超过50个国家的客户提供同样的优质服务。

我们的目标是：成为世界级的合同餐饮及综合支持服务供应商，以一流的员工、一流的服务和一流的成就闻名于世。

康帕斯集团1995年进入中国市场以来，至今已经在全国40多个城市开展了我们的业务，我们除了在上海设立总部，还相继在北京、广州、天津、大连、深圳和成都设立了办公室，我们的雇员已经超过3000人。

Eurest in China:
Eurest is one of the brands owned by Compass Group. We are a well-established catering company providing full catering services for factory, office buildings, Schools, Hospitals and Clubhouses in China. We started our business in China since 1997. Now we have developed business in over 40 cities across China, established branch offices in Beijing, Guangzhou, Tianjin, Dalian, Shenzhen and Chengdu besides Shanghai head office, employing 3000 people nationally. We are now actively searching for energetic and focused professionals to join us in the following capacity in our China Team.

怡乐食在中国：
怡乐食是隶属于康帕斯集团的品牌之一。我们致力于为工厂、企业、学校、医院和俱乐部会所提供优良的餐饮服务。自1997年进入中国市场以来，至今已经在全国40多个城市开展了我们的业务，我们除了在上海设立总部，还相继在北京、广州、天津、大连、深圳和成都成立了分公司，我们的雇员已经超过3000人。现在我们正在积极寻找优秀的专业人才加入我们的团队。

The qualified candidates, please apply with details of academic qualifications, work experience, date of available, present and expected salary to:
有意者，请将详细简历、可到职日期、目前及期望薪资等信息发送至我公司的招聘信箱或邮寄至我公司。具体信息如下：

Human Resources Department
Room 1202-1206, Ascendas Plaza No. 333 Tian Yao Qiao Road
Shanghai 200030, P.R.C.
上海市天钥桥路333号腾飞大厦1202室，邮编：200030
Email to recruit@compass-group.com.cn

We are an equal opportunity employer and welcome applications from all qualified candidates.
我们承诺平等对待每一位应聘者。
Personal data collected would be used for recruitment purposes only.
The information provided will be treated in strict confidence and only be used for recruitment purpose.
我们承诺应聘者的个人信息仅于我公司招聘使用并严格保密。
Applicants who are not invited for interviews within 6 weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be retained for future recruitment purposes for 2 years.
六周内没有被邀请面试的申请者可视为没有通过，但个人信息我们将会保留2年以备将来使用。