Customer Service Executive
极星服饰商贸(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:服装/纺织/皮革
职位信息
- 发布日期:2017-08-09
- 工作地点:上海-黄浦区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理 业务分析专员/助理
职位描述
职位描述:
- Data maintain and analysis
1. Retail:
Analyze the sales from business angle, such as regional sales status, Retail KPI, sell in, sell through...
2. Wholesale:
Breakdown annual group target, set customer annual target and rebate scheme
3. Database maintenance (retail and wholesale)
Skill:
o Data analysis, planning, Office/ERP(esp. SAP)
- Operation support:
1. Sales Order management (Retail and wholesale )
o Future order (seasonal, 2 months a season )
2. Daily order (including place the order, order cancellation, establish code in the system. Wholesale specific:
o Trade meeting coordination and organize (2 months a season)
o Shipment forecast/delivery tracking vs. budget
o Product arrival and shipment follow up
3. Act as the coordination hub between external customer (such as wholesale customer) and internal related business partner (sales, merch, IT…) , collect the information and assign the trouble shooting accordingly (support both retail and wholesale)
4. Material planning and ordering as request (retail and wholesale)
o New store opening (mannequin, paper bag, hanger…)
o Marketing related material (Poster, POP, light box...)
Skill:
o Well organized, time management, be able to independently prioritize the tasks and timely follow up
o Proactively feedback to related business partner, good communication skill
o Service orientated
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- Data maintain and analysis
1. Retail:
Analyze the sales from business angle, such as regional sales status, Retail KPI, sell in, sell through...
2. Wholesale:
Breakdown annual group target, set customer annual target and rebate scheme
3. Database maintenance (retail and wholesale)
Skill:
o Data analysis, planning, Office/ERP(esp. SAP)
- Operation support:
1. Sales Order management (Retail and wholesale )
o Future order (seasonal, 2 months a season )
2. Daily order (including place the order, order cancellation, establish code in the system. Wholesale specific:
o Trade meeting coordination and organize (2 months a season)
o Shipment forecast/delivery tracking vs. budget
o Product arrival and shipment follow up
3. Act as the coordination hub between external customer (such as wholesale customer) and internal related business partner (sales, merch, IT…) , collect the information and assign the trouble shooting accordingly (support both retail and wholesale)
4. Material planning and ordering as request (retail and wholesale)
o New store opening (mannequin, paper bag, hanger…)
o Marketing related material (Poster, POP, light box...)
Skill:
o Well organized, time management, be able to independently prioritize the tasks and timely follow up
o Proactively feedback to related business partner, good communication skill
o Service orientated
职能类别: 客服专员/助理 业务分析专员/助理
公司介绍
G-Star Raw
企业性质:外资
成立时间:品牌创立于1989年
公司发展、主营业务/产品介绍:
G-Star RAW创立于1989年,作为充满创造性的丹宁品牌,遵循着创立之初“Just the Product”的品牌理念,G-Star在追求丹宁工艺的同时,也不断进行设计上的创新。G-Star RAW不断拓展业务,已在全世界多个国家设立销售点和品牌专营店。
企业性质:外资
成立时间:品牌创立于1989年
公司发展、主营业务/产品介绍:
G-Star RAW创立于1989年,作为充满创造性的丹宁品牌,遵循着创立之初“Just the Product”的品牌理念,G-Star在追求丹宁工艺的同时,也不断进行设计上的创新。G-Star RAW不断拓展业务,已在全世界多个国家设立销售点和品牌专营店。
联系方式
- 公司地址:地址:span上海市杨浦区杨树浦路2866号