CE-Field Service Engineer
上海爱博才思分析仪器贸易有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2017-08-02
- 工作地点:上海-长宁区
- 招聘人数:若干人
- 学历要求:本科
- 语言要求:英语 良好
- 职位月薪:12-18万/年
- 职位类别:电子/电器维修工程师/技师 医疗器械维修人员
职位描述
职位描述:
Responsibilities:
? Positively influences a high level of customer satisfaction through the installation, repair and preventive maintenance of assigned products.
? Uses enhanced troubleshooting skills to resolve Customer issues.
? Works independently and prioritizes work schedule of service calls.
? Maintains local tool and parts inventory to ensure adequate supply
? Stays current on technical knowledge through participation in training programs, reading technical bulletins, and attending Regional Specialist call forums.
? Represent local field expertise on a Field Product Team as required
? Perform all administrative duties in a concise and timely manner.
Qualifications:
? Bachelor's degree (B.S./B.A.) in Life Sciences, Engineering or equivalent experience.
? Requires at least 2- 5 years of successful field service experience on Analytical/Life Science instruments or related/similar
products. Has the knowledge of CE products is preferred.
? Travel within assigned geography, up to 50% overnight travel may be required.
? Solid electro-mechanical & computer technical skills
? Fundamental understanding of good laboratory practices (GLP).
? Ability to use PowerPoint, Excel, Word. Previous exposure to Oracle Service ERP a plus.
? Effective communication and customer service skills
? Ability to perform independently and as part of a team
? Ability to instill customer satisfaction that is recognizable and valuable to the customer
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Responsibilities:
? Positively influences a high level of customer satisfaction through the installation, repair and preventive maintenance of assigned products.
? Uses enhanced troubleshooting skills to resolve Customer issues.
? Works independently and prioritizes work schedule of service calls.
? Maintains local tool and parts inventory to ensure adequate supply
? Stays current on technical knowledge through participation in training programs, reading technical bulletins, and attending Regional Specialist call forums.
? Represent local field expertise on a Field Product Team as required
? Perform all administrative duties in a concise and timely manner.
Qualifications:
? Bachelor's degree (B.S./B.A.) in Life Sciences, Engineering or equivalent experience.
? Requires at least 2- 5 years of successful field service experience on Analytical/Life Science instruments or related/similar
products. Has the knowledge of CE products is preferred.
? Travel within assigned geography, up to 50% overnight travel may be required.
? Solid electro-mechanical & computer technical skills
? Fundamental understanding of good laboratory practices (GLP).
? Ability to use PowerPoint, Excel, Word. Previous exposure to Oracle Service ERP a plus.
? Effective communication and customer service skills
? Ability to perform independently and as part of a team
? Ability to instill customer satisfaction that is recognizable and valuable to the customer
职能类别: 电子/电器维修工程师/技师 医疗器械维修人员
关键字: 售后工程师 毛细电泳 维修 安装 培训
公司介绍
SCIEX公司 是高端科技发展领域的全球领导者,帮助应对复杂的科学挑战并改善我们的世界。我们为生命科学、临床研究和工业市场创造科学仪器、软件和服务,为我们的客户提供药物开发和生产,食品和环境安全,以及临床研究方面的技术。凭借应用生物系统/ MDS分析技术合资公司20多年的创新历史传承和市场领导地位,我们现在以SCIEX公司来运营,它是Danaher旗下一个全新的公司。
联系方式
- Email:jiayu.song@sciex.com
- 公司地址:地址:span北京