Relocation Consultant 涉外安居顾问
优移物流(上海)有限公司北京分公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2017-08-01
- 工作地点:北京-朝阳区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语 精通
- 职位月薪:1-1.5万/月
- 职位类别:房地产客服 导游/旅行顾问
职位描述
职位描述:
Position Definition:
To be a dynamic key member of destination services division for North China. Main responsibility includes executing directly approaching landlords, owners and compound facility management companies in order to present residential offers for customer and related personnel.
Reports To:
Branch Manager
Essential Duties:
- Pre-assignment preparation: get information from customer and “Look and See” trip agenda etc.
- Arrange the transportation for customer during house hunting, school visit, city orientation etc.
- Arrange the temporary accommodation as per customer’s request.
- Follow up the relocation process to support on explaining to customer the tenancy agreement, accompany customer to set up
basic personal living needs.
- Steer the lease contract process and ensure timely management.
- Finalize tenancy agreement and arrange signature of both parties.
- Settling-in process management: Pre-handover inspection, pick-up service, residence registration, check-in procedure with
landlord and customer etc.
- Problem solving during entire lease term and give prompt feedback to customer.
- Review rental terms of current lease contract and propose reasonable renewal to customer according to the market conditions.
- Provide departure service: sending official termination notice to landlord, review check-in record with customer, conduct check-
out with both parties etc.
- Provide weekly/monthly/quarterly report per customer request.
- Manager rental payment program timely.
- Performs a variety of other duties as assigned.
Required Minimum Qualifications:
- Preferred industry background: Relocation; Service Apartment; High-end hotel, Real Estate Leasing Consultant, High-End
Property Management, Tourism, etc
- Fluent English is a must both oral and written English;
- International experience or good cultural awareness to foreigner from international background.
- Customer-oriented with excellent listening, consultative and communication skills, while demonstrating client relationship
management skills.
- Experience within a multifaceted environment that is highly dynamic (i.e. experience in several service/product areas)
preferred.
- Must have demonstrated experience as an unsupervised self-starter, pro-active,positive, well organized with good problem
solving skills.
- Demonstrated business acumen, team player with the ability to work independently, prioritize and manage multiple projects
in addition to regular day-to-day activities.
- Process orientation and systems proficiency (including MS Outlook/Word/Excel/Power point) required.
顾问的主要工作是协助刚到北京的外国客人熟悉北京并找到适合自己的住房, 一个CASE需要从前期客户沟通开始,再制定行程,准备房源,接下来是接机,带客人做城市导览,文化差异介绍,国际学校,国际医院参观,外国人常去的衣食住行的热点地带参观,然后最主要的时间用在看房,选房,最后这个顾问要完成谈合同,签约,最后还有一天是协助客人入住,以及之后定期跟踪缴纳房租,并处理居住期间外籍客人需要我们协助解决的问题。
陪同客人有可能是周末,偶尔会遇到节假日,这些都会提供换休。这种情况也不会特别多。
Please send your resume with recent photo (below 60KB),expected salary and start date to aimee_zhang@unigroup.com
For more information about UniGroup, please visit www.unigroupworldwide.com
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Position Definition:
To be a dynamic key member of destination services division for North China. Main responsibility includes executing directly approaching landlords, owners and compound facility management companies in order to present residential offers for customer and related personnel.
Reports To:
Branch Manager
Essential Duties:
- Pre-assignment preparation: get information from customer and “Look and See” trip agenda etc.
- Arrange the transportation for customer during house hunting, school visit, city orientation etc.
- Arrange the temporary accommodation as per customer’s request.
- Follow up the relocation process to support on explaining to customer the tenancy agreement, accompany customer to set up
basic personal living needs.
- Steer the lease contract process and ensure timely management.
- Finalize tenancy agreement and arrange signature of both parties.
- Settling-in process management: Pre-handover inspection, pick-up service, residence registration, check-in procedure with
landlord and customer etc.
- Problem solving during entire lease term and give prompt feedback to customer.
- Review rental terms of current lease contract and propose reasonable renewal to customer according to the market conditions.
- Provide departure service: sending official termination notice to landlord, review check-in record with customer, conduct check-
out with both parties etc.
- Provide weekly/monthly/quarterly report per customer request.
- Manager rental payment program timely.
- Performs a variety of other duties as assigned.
Required Minimum Qualifications:
- Preferred industry background: Relocation; Service Apartment; High-end hotel, Real Estate Leasing Consultant, High-End
Property Management, Tourism, etc
- Fluent English is a must both oral and written English;
- International experience or good cultural awareness to foreigner from international background.
- Customer-oriented with excellent listening, consultative and communication skills, while demonstrating client relationship
management skills.
- Experience within a multifaceted environment that is highly dynamic (i.e. experience in several service/product areas)
preferred.
- Must have demonstrated experience as an unsupervised self-starter, pro-active,positive, well organized with good problem
solving skills.
- Demonstrated business acumen, team player with the ability to work independently, prioritize and manage multiple projects
in addition to regular day-to-day activities.
- Process orientation and systems proficiency (including MS Outlook/Word/Excel/Power point) required.
顾问的主要工作是协助刚到北京的外国客人熟悉北京并找到适合自己的住房, 一个CASE需要从前期客户沟通开始,再制定行程,准备房源,接下来是接机,带客人做城市导览,文化差异介绍,国际学校,国际医院参观,外国人常去的衣食住行的热点地带参观,然后最主要的时间用在看房,选房,最后这个顾问要完成谈合同,签约,最后还有一天是协助客人入住,以及之后定期跟踪缴纳房租,并处理居住期间外籍客人需要我们协助解决的问题。
陪同客人有可能是周末,偶尔会遇到节假日,这些都会提供换休。这种情况也不会特别多。
Please send your resume with recent photo (below 60KB),expected salary and start date to aimee_zhang@unigroup.com
For more information about UniGroup, please visit www.unigroupworldwide.com
职能类别: 房地产客服 导游/旅行顾问
关键字: 涉外安居服务 涉外置业顾问 高端房产租赁 涉外生活管家 涉外旅行顾问 外籍员工管理 英文
公司介绍
Company Background:
UniGroup Worldwide was founded in 1996, with US$ 2 billion dollars parent company of United Van Lines and Mayflower Transit merged the international departments of the two largest and most recognized moving firms in the United States. We provide a full range of Relocation, International Transportation and Forwarding Services, Import and Export of household goods and personal effects, office move, storage, etc. For more information, please check our website: www.unigroupworldwide.com
We are here where you need us to be, ready to help you be more cost-effective and productive. We maintain the highest quality standards to provide seamless service around the world:
We focus
International and Domestic Household Goods Moving
General Cargo
Office Move
High Valued Articles in Fair and Exhibition
Logistics Solutions
Relocation Services
优移集团总部位于美国圣路易斯,母公司为UVL及Mayflower,于1996年合并国际部成立了UniGroup Worldwide.我们将保证以最高质量标准在全球范围内提供最优质的服务。
详情请查看公司官网:www.unigroupworldwide.com
国际和国内家用物品门到门运输服务
一般贸易货物运输
办公室搬迁
高价值物品及展览品运输
物流解决方案
外派员工安居服务
For more information, please visit us at www.unigroupworldwide.com or www.unigrouprealestate.com
UniGroup Worldwide was founded in 1996, with US$ 2 billion dollars parent company of United Van Lines and Mayflower Transit merged the international departments of the two largest and most recognized moving firms in the United States. We provide a full range of Relocation, International Transportation and Forwarding Services, Import and Export of household goods and personal effects, office move, storage, etc. For more information, please check our website: www.unigroupworldwide.com
We are here where you need us to be, ready to help you be more cost-effective and productive. We maintain the highest quality standards to provide seamless service around the world:
We focus
International and Domestic Household Goods Moving
General Cargo
Office Move
High Valued Articles in Fair and Exhibition
Logistics Solutions
Relocation Services
优移集团总部位于美国圣路易斯,母公司为UVL及Mayflower,于1996年合并国际部成立了UniGroup Worldwide.我们将保证以最高质量标准在全球范围内提供最优质的服务。
详情请查看公司官网:www.unigroupworldwide.com
国际和国内家用物品门到门运输服务
一般贸易货物运输
办公室搬迁
高价值物品及展览品运输
物流解决方案
外派员工安居服务
For more information, please visit us at www.unigroupworldwide.com or www.unigrouprealestate.com
联系方式
- Email:zhang@unigroup.com
- 公司地址:地址:span光华路7号汉威大厦7A16