北京招聘

职位描述：
- Would you be excited about being the go to person amongst Western business in Beijing for operational advice and WFOE Management?
- Would you like to develop alongside a team of young, bilingual, motivated experts with almost 100 years of China business experience shared between them?
- Would you enjoy the challenge of delivering valuable projects and advice for a diverse range of clients in industries ranging from heavy industry to virtual reality video?
- Are you dedicated enough to spend time and effort understanding your clients’ true needs to achieve rapid growth in China before delivering quality to work to help them reach their goals?
- Does the thought of making your permanent mark on a high growth, dynamic, and rewarding business really make you jump out of bed in the morning?
 
… If yes, then we have the perfect opportunity for you.

Job Mission:

- Working with the Operations team leader to manage LNP China’s current accounts;
- Working alongside LNP’s team of HR, Import & Export and Finance experts to deliver quality insight and results for our clients;
- Spending time understanding your clients’ true needs in China and building a long-term business relationship with them;
- Delivering projects efficiently, effectively and within tight deadlines.


Success in this position requires is achieved through achieving specific targets in:
- Customer service satisfaction
- Account profitability (revenue / hours spent)
- Sales growth from existing accounts
 
This is who we are:
LNP China is growing >90% year on year, while pursuing our mission to help the world’s best SMEs to thrive in China. We are experts at company back office operations in China, including financial, HR, supply chain and import/export operations.
Our customers grow faster than market average because we provide a full-service, scalable, back-office operations solution which enables the client to focus on what they do best; marketing and selling their products.
 
This is what you will do:

- Client Services Management

o Meet with clients on a weekly basis to analyze their needs, present progress reports on projects, and explain how LNP China can help with next steps
o Front line support and issue resolution on LNP China’s client accounts, focusing on WFOE Management projects initially but growing quickly to cover all areas of LNP China’s service
o Contribute to client issue log and participate in weekly client issue review
o New client onboarding, including project planning and management on project clients
o Work with Finance Team to issue invoicing and collect AR from clients

- Business Development

o Support sales & marketing team with client proposals, and new product development
o Report to, and participate in, Company quarterly strategy & planning summits

- Product Development

o Develop new products based on client need and present to Product Development Committee

We are looking for someone with:

- Strong passion for building, shaping and managing long-term, international, client relationships

- 3-5 years of operations or operations consultancy experience in China;

- 2-3 years of experience in a client-facing role in the West and China;

- 3-5 years of experience in a client-facing role in the West and China

- Ability to communicate confidently and fluently in Chinese and English

You’ll enjoy working with us if you:

Are Entrepreneurial.
- We love running our own business, creating something from nothing. We take our own initiative, and live without hierarchy or bureaucracy. We’ll take the cut and thrust of the market over the security or status of a large corporation any day.

Love solving problems.
- We get a kick out of using our skills and knowledge to solve customer problems, particularly when it comes to financial operations, and international trade. Nothing beats the satisfaction of a smart solution to a tricky problem.

Focus on execution.
- Our Clients rely on us to get things done in China. We like to plan things out. We assign clear accountability, and follow up on actions.

Are passionate about West and China relations.

- It’s fun to bridge the gap, to see the mutual miscomprehension, and be part of the process of resolving it. The nuances, the contradictions, and the changing nature of China and her place in the world, fascinate us.

Appreciate working in a team with a strong Trust foundation.
- Trust is central to everything that we do. We only work with people we can trust. Our clients choose us because they Trust us.

Serving Clients.
- We naturally enjoy service, and view service as one of the purposes of life. We enjoy service, for service sake.

This is what we’re offering:

- Competitive salary
- Performance based quarterly bonus.
- Full time position with a minimum 12-month contract.
- Excellent development opportunities and an entrepreneurial environment for staff to grow together with the company. 举报 分享

Jingjobs is mainly serve foreign start-ups and we provide consulting service for them.