北京招聘

职位描述：
About J.P. Morgan Chase & Co.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
 
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With nearly $20 trillion of assets under custody, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
 
Description
J.P. Morgan’s Treasury Services delivers cash management, liquidity, commercial card and escrow services that resolve the working capital and efficiency challenges treasury professionals face today. We provide streamlined documentation, fast-track implementations and premier online service tools, while continuing to invest in the seamless global operating model that differentiates us in the market. More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their cash business to J.P. Morgan.
 
？ Participates on a team of Account Managers typically assigned to support a Tier 1 corporate clients where focus is to protect and grow the client relationship
？ May be a designated Account Manager for multiple Tier 2 or Tier 3 clients in a region or market and escalated point for all CB names
？ Performs data analysis to identify issues/trends/opportunities and by reaching out to ensure proper alignment of client needs to Bank solutions (SLAs)
？ Acts as the first point of escalation for services issues; resolves client inquiries regardless of where generated to ensure high level of client satisfaction
？ Participates in client presentations; works together with the RM to develop and execute service-related relationship plan
？ Uses product knowledge to recommend and participate in product enhancements, including testing
？ Adheres to and ensures client's compliance with Bank risk policies/practices and educates clients on risk/legal requirements

Skill Proficient:
？ Oral and written communication
？ Self motivated
？ Ability to act beyond established guidelines
？ Project management skills
？ Client relationship skills
？ Issue resolution
？ Quality focus
？ Attention to detail
 
Knowledge Proficient:
？ Strong LOB knowledge; can navigate the organization
？ Command of business processes and procedures
？ Strong product knowledge appropriate for Client base
？ Thorough knowledge of market for client base
？ Risk awareness
？ Typically individuals in this role are transitioning from product/sales support, or client service roles having at least 6 years experience in one or more of these roles 举报 分享

J. P. Morgan is a leading global financial services firm. We are committed to deliver the best financial services solutions through our lines of business: Investment Bank, Asset Management and Treasury and Securities Services. Today, we serve one of the largest client franchises in the world, including many of the most prominent corporate, institutional and government clients. J. P. Morgan is part of JPMorgan Chase & Co., a leading global financial services firm with assets of over $2.0 trillion and operations in more than 60 countries.