北京招聘

职位描述：
Company: Teledyne LeCroy Inc.
Position: IT Technical Specialist
Job Location: Rm818, 8/F, Central Tower, No.88, Fuhua First Road, Futian District, Shenzhen, 518048

Teledyne LeCroy is a worldwide leader in serial data test solutions, creating advanced instruments that drive product innovation by quickly measuring, analyzing and verifying complex electronic signals. The Company offers high-performance oscilloscopes, serial data analyzers and global communications protocol test solutions used by design engineers in the computer, semiconductor and consumer electronics, data storage, automotive and industrial, and military and aerospace markets. Teledyne LeCroy's 45-year heritage of technical innovation is the foundation for its recognized leadership in "WaveShape Analysis" -- capturing, viewing and measuring the high-speed signals that drive today's information and communications technologies. Teledyne LeCroy is headquartered in Chestnut Ridge, New York. Company information is available at http://teledynelecroy.com.
With our high-tech work environment and leading-edge products, we resemble a recent start-up. Yet with our savvy leveraging of core technologies, significant R&D investments, and increasing annual sales revenues, we've clearly demonstrated our financial stability and staying power. We've proven ourselves smart beyond our years and agile enough to respond quickly to marketplace conditions. This winning combination makes working at Teledyne LeCroy compelling, challenging, and most satisfying.
We invite you to learn more about exciting career opportunities at Teledyne LeCroy and become part of our winning team.

Provide local client IT support when the Help Desk cannot fill a request or resolve an issue remotely. Install hardware and perform hardware refreshes and manage break-fix of hardware. Perform system administration at the site level as needed.
Essential Duties and Responsibilities

1. Deskside Support function
a. Respond to, evaluate, and prioritize all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively
b. Research and utilize necessary resources to troubleshoot new and complex problems
c. Record and track interaction with end-users and related activities in the service desk tool
d. Create Knowledge Base articles as repetitive issues arise
e. Provide site IT support encompassing:
· PC configuration and troubleshooting - OS, hardware, and software;
· PC maintenance/preventative maintenance;
· Printer installation, networking, configuration and troubleshooting;
· New user setup on Active Directory network;
· Support for client applications;
· Troubleshooting phone issues that Help Desk cannot resolve and escalates to local support
· Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.
· Maintain department loaner equipment and administer checkout process
· Review and record daily event logs
· Call software and hardware vendors to request service regarding defective products
· Support equipment used in conference rooms and auditorium

2. System Administration function
Responsibilities may include some or all of the following:
a. Server administration and troubleshooting; monitor and back-up or directly administrate selected servers or other network infrastructure as required
b. VMWare administration and troubleshooting
c. NetApp administration and troubleshooting
d. Upgrade and update PC and Server software packages
e. Install hardware and perform hardware refreshes for all sites being supported
f. Review and record daily backup logs
g. Maintain organization of the server room
h. Network administration and troubleshooting; solve advanced network problems at the end-user level; LAN maintenance and networking - wiring, backup
i. Network cabling activities, where applicable
j. Manage permissions groups, OUs, and group policies in Active Directory
k. Support compliance initiatives and audits
l. Phone and voicemail system maintenance
m. Provide IT support for all systems/applications that may be local to the site(s) being supported
3. Perform project work as directed
4. Perform other operational duties as directed 举报 分享

美国LeCroy力科公司成立于1964年，是一家集设计、制造和销售信号采集及分析产品的公司，目前主要产品有高性能的数字示波器、串行数据分析仪、磁盘驱动分析仪、电源测试系统、PXI数字化仪等，是全球最主要数字示波器供应商。
力科公司在国内设有四个分公司，以及北京市总部。现因业务发展需要，诚聘所述职位。

LeCroy Corporation is a worldwide leader in serial data test solutions, creating advanced instruments that drive product innovation by quickly measuring, analyzing and verifying complex electronic signals. The Company offers high-performance oscilloscopes, serial data analyzers and global communications protocol test solutions used by design engineers in the computer, semiconductor and consumer electronics, data storage, automotive and industrial, and aerospace markets. LeCroy's 45-year heritage of technical innovation is the foundation for its recognized leadership in "WaveShape Analysis" -- capturing, viewing and measuring the high-speed signals that drive today's information and communications technologies. LeCroy is headquartered in Chestnut Ridge, New York. Company information is available at http://www.lecroy.com.
With our high-tech work environment and leading-edge products, we resemble a recent start-up. Yet with our savvy leveraging of core technologies, significant R&D investments, and increasing annual sales revenues, we've clearly demonstrated our financial stability and staying power. We've proven ourselves smart beyond our years and agile enough to respond quickly to marketplace conditions. This winning combination makes working at LeCroy compelling, challenging, and most satisfying.
We invite you to learn more about exciting career opportunities at LeCroy and become part of our winning team.