Service Receiving Clerk 客服仓储管理员
缤特力通讯科技(苏州)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2013-04-20
- 工作地点:苏州
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:仓库管理员 其他
职位描述
职位要求:
1.电脑操作熟练;
2.大专毕业或同等学历;
3.2-5年的库房相关工作经验;
4.良好的英文说写能力,可以用英语作简单交流;
5.良好的沟通能力;
6.良好的细节导向;
7.具备公司相关产品知识;
8.具备Oracle的操作经验。
职位描述:
1.客户替换产品的查验;
2.接收客户的问题返回产品;
3.确认质保的状况,记录日期编码并填写好服务订货单;
4.对问题返回产品的功能进行验证;
5.给客户发货时,同时在系统完成发货操作;
6.配合公司项目要求,对问题返回产品进行收集;
7.在客服中心管理部门的指导下把无法进行质保的产品返还给客户;
8.接收来自经销商和零售商的问题返回产品;
9.通过邮件确认问题返回产品在客服的检测结果;
10.在Oracle系统里接收问题返回产品的查验和客户退回的问题产品;
11.准备并出货给中国大陆区;
12.处理物料进出的详细目录;
13.配合部门内部的其他任务。
公司介绍
Plantronics and Polycom are now Poly.
Our comprehensive set of smart endpoints for unified collaboration span personal and group communication systems, with a full range of headsets, desk and conference phones, and video collaboration solutions. Our cloud software and services provide advanced management, analytics, and insights that drive first-rate business decisions.
Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection. One to one, one to many, many to many.
We are seeking the right talent to join us on this powerful journey to connect humans, not just things. Visit ************ to learn more.
Our comprehensive set of smart endpoints for unified collaboration span personal and group communication systems, with a full range of headsets, desk and conference phones, and video collaboration solutions. Our cloud software and services provide advanced management, analytics, and insights that drive first-rate business decisions.
Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection. One to one, one to many, many to many.
We are seeking the right talent to join us on this powerful journey to connect humans, not just things. Visit ************ to learn more.
联系方式
- 公司地址:北京市朝阳区新源南路3号平安国际金融中心25层