北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

On-site Technical Engineer

费斯托(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2017-07-16
  • 工作地点:东莞
  • 招聘人数:若干人
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Impact on Business (i.e. business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility)
? Decides self dependently about suggestions of suitable solutions for problem solving at customers site
? Commissioning, dimensioning of Festo components and systems
? Planning, documentation and reporting of on-site services (including spare parts)
? Ensures compliance with agreed dates and timelines
? High technical competence in working with Festo products
? Start request for technical support or escalation if problem solving not possible

Innovation and Change (i.e. range and diversity of activities, problems, processes, market dynamics and management challenges that need to be recognized and resolved, improvement of processes, systems or products)
? On-site failure identification, root cause analysis, identification of suitable measures, fault clearance, implementation of improvement measures on Festo components and systems

Communication with internal and/or external Customers, Suppliers as well as Third Parties (indicate nature and context of client relationship and service delivery, required communication skills, frequency of communication (i.e. infrequent =few times a year, occasional= few times a month, frequent= regular but not daily, continuous= daily)
? Ensures a high standard of the on-site service at the customer
? Ensures a positive and professional behaviour towards the customer
? Ensures a high value/benefit of the on-site service towards the customer
? Ensures a frequent communication towards the customer and Festo
? Flexibility in working times
? Transferring of expert knowledge to Festo colleagues in the Technical Hotline

职能类别: 售前/售后技术支持工程师

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公司介绍

        Festo成立于1925年,是自动化技术领域的全球领先厂商,也是工业技术培训的全球市场领袖。公司总部位于德国埃斯林根。费斯托集团业务遍及全球200个行业,为超过30万的客户提供领先的气动和电驱动技术及全面解决方案。

        Festo在中国的业务始于1985年。1993年正式进入中国,成立费斯托(中国)有限公司,落户上海浦东金桥工业园区。目前在大中华区设有超过200个销售办公室和授权经销商网点,位于上海的亚太技术中心为区域内客户提供定制化产品和方案,位于济南的全球生产中心以及三个区域配送中心为提升中国市场供应和服务提供保障。Festo为中国市场提供工厂自动化和过程自动化的气动和电动技术及全面解决方案,主要服务于汽车、电子和轻型装配行业,食品饮料包装、水/污水处理以及生物技术/制药等行业。同时,Festo Didactic(教育培训部门)为大中华地区1000多家企事业单位、高校、职业院校与实训基地提供工业培训的整体解决方案——从实验室建设到课程体系建设,并能够向我们的学员提供资格认证和就业指导。

联系方式

  • Email:Jihong.song@festo.com
  • 公司地址:上海市浦东新区金桥出口加工区云桥路1156号 (邮编:201206)
  • 电话:18366123719