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销售助理/Sales Support (职位编号:3154992)

德意志银行(中国)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2017-07-09
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语 精通
  • 职位月薪:1-1.5万/月
  • 职位类别:综合业务专员  销售助理

职位描述

职位描述:
Role Description - Summary:
The Sales Support team is responsible for processing trades and providing support to the Institutional Client Group and the Corporate Treasury Sales Desks. In addition, to ensure there are robust controls and reconciliations in place to verify the completeness and accuracy of trade information.


Sales Support roles have the following common characteristics:
– Responsibilities include trade validation, amendments, monitoring of trade events, resolving queries and being the bridge between Operations and Sales.
– Fielding client/internal queries in the form of emails and calls with regards to confirmation/settlement issue resolution.
– Participate in CTB initiatives of the team as well as region-wide.
– Liaise with different support teams for escalation and remediation of daily issues encountered.
– Work with different stakeholders to improve existing processes and outputs.
– Prepare various MIS reports to Sales and support Sales in tracking and following up on trade documents.
Responsibilities/Tasks:
– Performs query resolution for processes within his/her teams remit and regularly assesses the effectiveness of the checks.
– Main interface with Sales teams in Sales hubs and provides inputs into both regular and ad-hoc forums with them (i.e. escalated issues reviews, control calls etc.)
– Provides summary of KRIs for their business area and remediation plans where SLAs are being missed and/or where issues exist.
– Facilitates CTB initiatives and drives continuous improvement program within their team.


Experience/Exposure:
– At least 2-4 years of relevant experience in Operations or Middle Office space.
– FX/Derivatives/Fixed Income product knowledge preferred.
– Business Finance, Economics or equivalent degree.
– Excellent understanding of FTB process and control environment.
– Good cultural awareness and able to manage stakeholders across locations.
– Good Stakeholder Management skills.
– Good communication skills, fluent in English (written/verbal).
– Team worker, able to work in virtual global teams and in a matrix organization.
– Open minded, able to share information, transfer knowledge and expertise to team members.
– Flexibility regarding problem solving.


Education/Certification:
– Degree level &/or relevant practical experience

职能类别: 综合业务专员 销售助理

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公司介绍

德意志银行在中国大陆的业务


德意志银行最早于1872年进入中国,在上海设立其***家海外办事处。2008年德意志银行在

中国注册法人银行 - 德意志银行(中国)有限公司(“德银中国”)。德银中国是德意志银行的全资

子公司,总部设在北京,并在北京、上海、广州、天津、重庆和青岛设有分行。德意志银行

还在北京和上海设有证券业务代表处。


德银中国现有业务部门包括企业及投资银行部、环球市场部以及财富管理部。

联系方式

  • Email:careers.cn@db.com
  • 公司地址:地址:span建国路81号德意志银行大厦28层