北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

ApplicationEngineer, Advanced Glass Innovations

康宁(上海)管理有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2017-07-05
  • 工作地点:深圳
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语 普通话
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Major Responsibilities (ongoing tasks):
Ensure smooth sampling and design-in process;  lead sample spec, customer evaluation process
Understand customer product planning and design in cycle
Leverage internal resources for leading sample spec definition
Closely follow up and timely update customer evaluation process
Proactively respond and highlight if any potential risk for design in
Ensure quick, thorough resolution to quality issues for MP products
Identify and define problem
Deliver solutions to resolve issues promptly, execute and monitor recovery actions until closure with desired results
Identify customer return issues and clarify the responsibility for approval of compensation
Resolve, clarify and suggest disposition of returns for manufacturing and quality action
Set up priority, track and follow-up until the issues are resolved
Present customer issues at Corning internal Engineering and Quality review
Lead value chain engagement
Identify key players in entire value chain links with LGPs
Develop engagement plan to understand their capability, and product roadmap
Assess the impact to our product and provide recommendation
Be skillful in delivering and gaining feedback from the value proposition
Identify overall/ product trend/ technology trend/ needs in glass at customers
Promote Corning’s technology advantages and capabilities and prioritize these advantages according to customer requirements and concerns
Develop and document thorough understanding of customers’ processes from a product, design development and manufacturing perspective
Lead model design in and qualification process at customer side
Work with Product Engineer for model analysis and rational spec setting
Find out engineering technical support resources and develop communication channels between Corning and assigned customers
Coordinate customer quality & technical audit and customer visit
Customer relationship engagement and network bank establishment
Establish strong linkage customer and account manager to align with account strategy
Build strong multi-level relationships with customer key persons

 
Education & Experience
Education
Bachelor’s degree and above in science or engineering (Chemical or Materials science degree preferred)
Experience
3 or more years pf experience in engineering field
Work experience with manufacturing teams and contract manufactures
Experience with risk and statistical analysis
TFT-LCD industry experience is preferred


 
Required Skills

Skilled at working and at the intersection of project and functional organizations
KT analytical skill
Strong teamwork skills
Fluency in Mandarin Chinese
Domestic travel and flexible working time is required
English proficiency: TOEIC 550 is a plus

职能类别: 售前/售后技术支持工程师

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公司介绍

康宁公司成立于1851年,总部位于美国纽约州康宁市。170年来,康宁凭借在特殊玻璃、陶瓷、光学物理领域的精湛专业知识,开发出众多引发了行业的革命性改变并改变人类生活的产品和工艺。康宁公司2020全年核心销售额达到115亿美元,2021年美国财富500强排名第277位。
康宁积极参与中国的发展已逾40年,康宁公司通过其子公司--康宁(上海)管理有限公司协调管理其在中国区的业务。今天,康宁在中国的投资与该地区新兴市场的趋势紧密结合。康宁在光通信、显示科技、汽车应用、生命科学及移动消费电子市场领域均是处于领先地位的企业之一。康宁公司在中国大陆地区的投资已超过80亿美元,并拥有约6000名员工。

欢迎将中英文简历发送E-mail至 gcrecruit@corning.com (请在邮件主题中注明应聘职位)

联系方式

  • Email:gcrecruit@corning.com
  • 公司地址:上海市浦东金桥出口加工区鲁桥路358号 (邮编:200040)