北京招聘

职位描述：
Associate IT Support Engineer

systemsGo is now conducting interviews to fill the position of IT Support Engineer. This is a full time position in our fast growing office in Shanghai, and comes with standard benefits. Successful candidates will work alongside our team of young professionals to provide desktop engineering support to our prestigious clients.

Job Description:

- Provide regular scheduled and ad hoc support to selected systemsGo clients
- Troubleshoot and find solutions for end user computer problems at the desktop level
- Act as a consultant for IT systems configuration, migration and operations issues
- Replace PC and Server parts, perform hardware upgrades and conduct regular hardware maintenance
- Monitor client problems until they are resolved, providing frequent updates
- Assist the systemsGo project team to stage, configure and test IT equipment as needed to complete projects on schedule
- Communicate the status of client issues and report to the systemsGo Service Delivery Manager

Required Qualifications:
- Minimum 2 Years Practical Working Experience as a Support Engineer
- Microsoft Certifications: MCSA/MCSE/MCITP Experience on Windows Server 2008 preferred
- Cisco Certifications: CCNA; CCNP/CCDA/CIPT desirable
- Should Have Solid Knowledge of Networking, Operating Systems and Applications
- Candidates with Technical Diploma, B.Sc. or B.EE. preferred
- English-Both written and spoken fluency
- Mandarin-Spoken fluency required 举报 分享

We started systemsGo in 1998 because we believed there was a better way to address the special IT needs of Tokyo businesses, and starting in 2008 we began our expansion into other locations in Asia including Hong Kong, Shanghai and Singapore. We saw partnership and process as the keys. We would work side-by-side with our clients to help reduce costs and improve efficiency.

To date, we've shared our expertise with hundreds of companies. They come to us because we find the best engineers and project managers. We train our people to use their experience and creativity to assess an IT system and make it better. And we ensure our own accountability through an online tracking system that gives our clients 24x7 access to every move we make on their behalf.

Most importantly, we continue to look for better ways to do what we do, because there's always room to improve and grow. If you've been searching for an IT partner that measures its success by yours, get to know systemsGo.