Customer Service Representative 客户服务代表
DEKRA Group(Great China)德凯中国
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:检测,认证
职位信息
- 发布日期:2017-07-04
- 工作地点:上海-嘉定区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位类别:销售行政专员/助理 客服专员/助理
职位描述
职位描述:
Responsibilities
Responsible for providing back-office support to the Market Segment including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向市场营销团队提供多方面的后台支持,包括接听电话,收发邮件及传真,发送报价单及整理相关文件;
Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系;
Assisting sales team with quotation follow-up;
协助销售团队跟进报价;
Monitor project status to make sure smooth delivery of all services.
监控项目状态,确保各种服务的顺利交付
Assisting sales team with payment collection;
协助销售团队收取货款;
Supporting Marketing staff in organizing and executing Marketing activities;
在组织或举办市场推广活动期间,为市场部员工提供相关支持;
Coordination among related parties, customers, subcontractors, (S) AMs, PMs/PEs;
协调多方,包括客户、承包商、客户经理、.项目经理及项目工程师;
Undertake any other duties assigned.
履行分配的其他任务。
Requirements:
? Minimum one year related working experience is preferred.
至少1-2年相关经验。
? Bachelor Degree holder
本科学历
? Good in Mandarin and English.
良好的普通话及英语表达
? Pleasant personality and good communication skills;
积极开朗,善于沟通;
? Detail-oriented with strong sense of quality.
注重质量和细节;
? Integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety
诚信,团队精神,客户导向,企业家精神,安全责任意识
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Responsibilities
Responsible for providing back-office support to the Market Segment including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向市场营销团队提供多方面的后台支持,包括接听电话,收发邮件及传真,发送报价单及整理相关文件;
Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系;
Assisting sales team with quotation follow-up;
协助销售团队跟进报价;
Monitor project status to make sure smooth delivery of all services.
监控项目状态,确保各种服务的顺利交付
Assisting sales team with payment collection;
协助销售团队收取货款;
Supporting Marketing staff in organizing and executing Marketing activities;
在组织或举办市场推广活动期间,为市场部员工提供相关支持;
Coordination among related parties, customers, subcontractors, (S) AMs, PMs/PEs;
协调多方,包括客户、承包商、客户经理、.项目经理及项目工程师;
Undertake any other duties assigned.
履行分配的其他任务。
Requirements:
? Minimum one year related working experience is preferred.
至少1-2年相关经验。
? Bachelor Degree holder
本科学历
? Good in Mandarin and English.
良好的普通话及英语表达
? Pleasant personality and good communication skills;
积极开朗,善于沟通;
? Detail-oriented with strong sense of quality.
注重质量和细节;
? Integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety
诚信,团队精神,客户导向,企业家精神,安全责任意识
职能类别: 销售行政专员/助理 客服专员/助理
公司介绍
About DEKRA
DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.
DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.
联系方式
- Email:amy.chen@dekra-certification.cn
- 公司地址:上班地址:北京市大兴区亦庄开发区经海二路11号