北京招聘

职位描述：
The Field Service Manager works closely with the market divisions and the sales and service management team to ensure that the following key objectives are achieved:
?Strategies for effective global support are developed, agreed and executed
?Customer satisfaction is maintained at high levels when compared competitively
?Global resourcing levels are understood and achieved
?Appropriate service account management (site management) capabilities are established at each key site, together with required technical skills
?Service revenues and costs are in line with business plan/budgetary requirements
?Key reporting and metrics are set up and maintained for each key site and product
?Through the Technical Support group, push for product quality and reliability improvements as indicated by data derived from site activity
?Represent company and service as a manager when dealing with customers
?Ability to manage staff, assign specific duties, and create a constructive and cooperative working relationship.

The Requirements
The successful candidate will possess the following combination of education and experience:
?Typically requires a University degree in a related field
?Typically requires 10+ years of relevant professional experience within a related industry; for managers typically requires 5 years in a management role.
?Experience leading service organizations within a medium to large scale company, providing support to equipment customers
?Exceptional verbal and written communication skills
?Experience with international customers essential
?Superior influencing and leadership skills
?Demonstrated ability to drive change within organizations
?Strong business management skills\
?Ability to travel internationally and obtain a valid passport

Email: june.wu@eagleconsulting.cn 举报 分享

We are a boutique staff selection firm specialized in automotive, electrical/electronics, chemical, mechanical, engineering sectors. Our consultants and researchers all possess active track record in the staff selection business. We have continuously and successfully served multinational and sizeable local enterprises for their recruitment needs.
 
Our market positioning is clear that we are good at identifying middle level management and professional staff. We believe that a strong middle level is the key of business sustainability and development for all companies. Our years of experience in the staff selection industry give us thorough understanding on how to match the needs of employers and the advantages of candidates. We provide “no-frills” while focused services that is time and cost effective to both employers and ourselves.
 
We are in association with Recruit Holdings; a Hong Kong listed company that operates ***************, a leading recruitment portal in Shanghai. The shared resources enable us to access to a broader spectrum of candidates.