北京招聘

职位描述：
1. Perform surveys for all types/modes of household moves, local moves and office moves.
a) contact client within 24 hours after survey request is received to confirm survey time.
b) update account of agent with 24 hours after survey request is received.
c) ensure survey information is registered in ORBIS/CORE either by consultant or by CSR
d) be on time to the survey or inform client 10 minutes in advance if being late.
2. Instruct client regarding document requirements, insurance coverage, destination country information (dual role with CSR), services provided by Santa Fe
a) provide detail presentation on moving process during survey
b) address client’s questions regarding moving and customs information
c) ensure information provided are accurate
d) respond client’s request within 24 hours if it could not be answered during survey
3. Estimate costs for each job
a) To have accurate cost estimate for the job
b) Enter the quote section in ORBIS/CORE with accurate cost information in cost element
4. Prepare quotations for each type of job - both to local clients and for overseas agent bookings
a) Use standard Santa Fe quotation templates to prepare quotation
b) Quotation to be approved by sales manage before sending out
c) enter ORBIS/CORE for the charge elements on the charges quoted
d) all quotations to be sent out with 48 hours after survey
e) detailed survey list has to be sent together with the quotation
f) update ORBIS/CORE on the job status to be quoted once quotation is sent
5. Follow up of all quotations with clients and / or agent
a) first follow up on the quotation with client and /or agent 24 hours after the quotation is sent.
b) second follow up on quotation within 2 days after first follow up.
c) third follow up within 1 week of second follow up.
d) if the job is lost, follow up email should be sent to find out the reason.
e) achieve closing ratio of 75%
6. Input quotation status into ORBIS/CORE within 24 hours after job status is known.
7. If the job is booked, acceptance form has to be collected before packing is arranged. Payment term has to follow company policy.
8. Preparation of job instructions for Operations / CSR
a) input CSR instruction information in ORBIS/CORE on pick up – note – instruction to CSR
b) input operation instruction information in ORBIS/CORE on pick up – note – instruction to operation
c) print out the file cover with current information and pass all ISO required document to CSR, subject but not limited to: survey request form, survey report, tally sheet, quotation, acceptance form or confirmation email, freight vendor quotes.
9. Preparation of job invoices for entry into ORBIS/CORE by CSR
10. Attend weekly sales meetings to review prospect reports for each outstanding quotation
11. Assist training of CSR position regarding export documentation, insurance coverage, general customer service, quotations
12. Use ORBIS/CORE maintain client account information
13. Regular visit to corporate clients and maintain relationship
14. Arrange sales calls to develop new and potential corporate accounts.
15. Attend social or chamber community activities.
16. Business development for RM business and bring in new accounts and cartons for RM.
17. Support operation work when required. 举报 分享

公司背景
作为华辉集团的一部分，华辉国际是一家全球性创新型外籍人员派遣管理公司，专注于在全球各地管理和提供高质量的签证，安居，搬迁，和人员派遣管理服务。 我们的核心竞争力在于支持公司及其员工的搬迁，并成功安置在新的国家和地区。 我们以一贯的高标准，本地化有效的支持和全球的视角，提供给客户***的派遣搬迁体验。 我们具备这个优势的关键在于，华辉的分公司横跨六大洲，各公司和部门共同协作来完成高质量的服务管理和交付。 华辉完全致力于以客户为中心的理念，我们的使命是：“让一些变得简单”。

我们的获奖服务包括：
派遣政策和派遣项目咨询
移民签证服务和工作许可证办理
搬迁服务
找房安居和学校搜索
语言文化培训
临时住宿登记和房地产管理买卖
家用物品的国际国内搬迁

As part of the Santa Fe Group, Santa Fe Relocation is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard, locally and globally. A key to this strength is the ability to manage our service delivery through our own operations across six continents. Santa Fe Relocation is fully committed to our customer-centric philosophy and to our mission: “We make it easy”.

Our award winning services include:
Policy Benchmarking and Mobility Consulting
Immigration Services, Visas and Work Permits
Relocation Services
Home and School Searches
Language and Cultural Training
Temporary Accommodation and Real Estate
International and Domestic Moving of Household Goods

联系方式：
市区办公室：上海市长宁区遵义路100号虹桥南丰城
外勤办公室：上海市青浦区天辰路