销售支持/客服助理(J10108)
住亚贸易(深圳)有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2017-06-30
- 工作地点:深圳
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
职位描述:
工作职责:
Main Job Responsibilities:
1. Order fulfillment: including reply customer inquiry, provide order acknowledgment, update delivery status, and respond customer complaints;
2. Oversee and monitor the schedule to ensure timely delivery to the customer;
3. Provide inventory control leadership and analysis; be responsible for VMI inventory management;
4. Manage forecast;
5. Customer relationship management, be responsible for managing the day to day activities for customers with the goal of operational efficiency and increased sales;
6. Working together with Finance and sales to clear overdue AR ASAP;
7. Be actively to response and complete the other task related to CSR and other management team as well.
任职资格:
1. University graduated with 2 years or above in material control or inventory planning, order processing, customer services, supply chain management;
2. Fluency in both spoken and written English;
3. Experience in using ERP system with basic IT knowledge; skilled in Micosoft office;
4. Responsible, attention to detail with strong analytical mind and able to work under time pressure;
5. Have the capability to plan and manage all responsibilities as a whole;
6. Have excellent communication skill, maintain a good relationship with customer; Drive and coordinate well with all internal departments to meet customer demand.
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工作职责:
Main Job Responsibilities:
1. Order fulfillment: including reply customer inquiry, provide order acknowledgment, update delivery status, and respond customer complaints;
2. Oversee and monitor the schedule to ensure timely delivery to the customer;
3. Provide inventory control leadership and analysis; be responsible for VMI inventory management;
4. Manage forecast;
5. Customer relationship management, be responsible for managing the day to day activities for customers with the goal of operational efficiency and increased sales;
6. Working together with Finance and sales to clear overdue AR ASAP;
7. Be actively to response and complete the other task related to CSR and other management team as well.
任职资格:
1. University graduated with 2 years or above in material control or inventory planning, order processing, customer services, supply chain management;
2. Fluency in both spoken and written English;
3. Experience in using ERP system with basic IT knowledge; skilled in Micosoft office;
4. Responsible, attention to detail with strong analytical mind and able to work under time pressure;
5. Have the capability to plan and manage all responsibilities as a whole;
6. Have excellent communication skill, maintain a good relationship with customer; Drive and coordinate well with all internal departments to meet customer demand.
职能类别: 客服专员/助理
关键字: 销售主管 客服助理
公司介绍
住亚贸易(深圳)有限公司成立于2008年,是日本住友电气工业株式会社(世界500强)的在香港的销售子公司住友电气亚洲有限公司100%出资的中国销售公司。主要经营光学部件、融接机、光学仪器制品、光缆、输电线的销售及其他。同时在北京、上海、武汉设立分公司,强化中国全境的销售网络,努力为客户提供更加细致周到的服务。
联系方式
- 公司地址:地址:span东方维京大厦