北京 [切换城市] 北京招聘北京物流/仓储招聘北京物流专员/助理招聘

客户服务专员-Customer Service Specialist-上海

美国泰利福医疗Teleflex Medical

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2017-06-14
  • 工作地点:上海-浦东新区
  • 招聘人数:2人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:10-15万/年
  • 职位类别:客服专员/助理  物流专员/助理

职位描述

职位描述:
PART I - POSITION SUMMARY 职位概要
Process orders and arrange delivery correctly and timely. Provide reports to BU on weekly and monthly basis. Coordinate with the other departments to maximum meet the reasonable requirements from the customer and enhance customer satisfaction.
及时准确的制作订单和安排发货。每周每月都提供相关的报告给业务部门。协调公司其它职能部门,最大程度的满足客户的合理需求,提高客户满意度。

PART II - PRINCIPAL RESPONSIBILITIES 主要职责
Order Processing
Process orders and arrange delivery timely and correctly according to the order processing procedure.
按订单处理流程,及时准确的制作销售订单和安排发货。
Process sample product application and quality complaint compensation timely.
及时处理样品申请和质量投诉赔偿工作。

Reporting
Deal with weekly report on and monthly report
处理每周销售报告和缺货报告及当月的报告。

Collaboration
Communicate and coordinate BU and supporting function departments maximum meet the reasonable requirements from the customer and enhance customer satisfaction.
与BU和公司其它各部门沟通协调,最大程度的满足客户的合理要求。

PART III – QUALIFICATIONS 资格要求
EDUCATION 教育程度
College degree and/or above in Business, Customer Service, Logistics, or other related field.
 大专及其以上商务,客服,物流等相关专业

EXPERIENCE 工作经验
More than 2 year’s working experience in customer service or supply-chain, experience in bonded business is an advantage
2年以上客服或供应链方面的相关工作经验,有相关保税区操作经验者优先

ERP experience is a must, and SAP experience is preferred.
需具有ERP软件操作经验,具有SAP经验者优先

OTHER QUALIFICATIONS (Physical, Visual etc.) 其他要求
Demonstrated ability to communicate in both written and spoken Mandarin and English.
有良好的中英文沟通能力

Good communication skills and strong interpersonal skills.
有较强的沟通及人际交往能力

A good team player , initiative
有团队精神,具有主动性

职能类别: 客服专员/助理 物流专员/助理

关键字: 医疗器械 耗材 美资 外企 外资 跨国公司 客服专员 客户服务 物流 供应链

举报 分享

公司介绍

美国泰利福:
成立于1943年的美国泰利福是一家在重症监护和外科领域处于领先地位的跨国企业, 全球有超过11000名员工,年销售额为17亿美金。

泰利福为全球150多个国家的医疗机构提供高品质多种类的产品组合, 目前共有血管通路Vascular Access、外科Surgical、泌尿Urology、心脏辅助CA、麻醉呼吸Anesthesia & Respiratory、专业产品OEM和其他产品六条产品线。我们在全球25个国家建立销售公司和生产基地,并且在美国、马来西亚、捷克和德国建有研发中心。

泰利福中国:
泰利福在中国的业务已超过20年之久: 90年代初,泰利福以Pilling 品牌进入中国市场; 1996年,泰利福就在北京设立了代表处,开始进入中国市场; 2007年,我们在上海成立了***家独资企业-泰利福医疗器械商贸(上海)有限公司,标志着泰利福中国进入另一个里程碑发展阶段。
长久以来, 泰利福一直致力于在血管通路Vascular Access、外科Surgical、泌尿Urology、心脏辅助CA、麻醉呼吸Anesthesia & Respiratory和专业产品OEM和其他产品领域向中国的客户提供安全可靠的医疗耗材产品。 我们的一些知名的品牌包括Arrow、 Deknatel、 Hudson RCI、 KMedic、 Pilling、 Pleur-Evac、 Rusch、 TAUT 和Weck。
随着公司在中国的业务扩大,我们期待更多的专业人士加入我们的团队。

愿景:
成为一次性重症监护产品及外科产品领域的国际领先公司

使命:
通过提供微创、降低感染及高安全性的产品改善临床疗效

了解更多信息,敬请关注泰利福官方网站(英文网站) ***********************

Teleflex Incorporated:
Founded in 1943, Teleflex is a global provider of medical devices used in critical care and surgery, with sales revenue of 1.7 billion USD. We have more than 11,000 employees worldwide.

We serve healthcare providers in more than 150 countries with specialty devices for Vascular Access, Surgical, Urology, CA, Anesthesia & Respiratory、OEM and others. We have sales operations & manufacture in 25 countries, and set up R&D Centers in U.S., Malaysia, Czech Republic and Germany.
 

Teleflex China:
Teleflex China also has a reputation for excellence that spans over 20 years in China. Back to 1996, we founded our first representative office in Beijing. In 2007, we founded our WOFE, Teleflex Medical Trading Shanghai Company Limited in Shanghai, a milestone in the development of Teleflex business in China. For years, we provide disposable medical consumables in surgical, critical care, CA, Anesthesia and Respiratory, and Urology to our Chinese customers.
As our business is growing tremendously in China market, now we are looking for more professionals to join us.
 
Vision Statement
Create a world leader in disposable medical products for critical care and surgical applications.

Mission Statement
To enhance patient outcomes by providing products that are less invasive, reduce infections, and improve patient safety.

For more information, please visit our website: ***********************

联系方式

  • Email:hrchina@teleflex.com
  • 公司地址:地址:spanHome Base