北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持主管招聘

Technical Consultant, F&B技术顾问食品饮料

罗克韦尔自动化(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2017-06-12
  • 工作地点:上海
  • 招聘人数:1人
  • 职位类别:售前/售后技术支持工程师  售前/售后技术支持主管

职位描述

职位描述:
Job Purpose
Provide technical support in order to drive sales growth within the assigned geography and verticals.
KPI (Key Performance Indicator)
? Internal & external feedback on Technical Expertise
? Solutions innovation
? Time in Front of Customer (Utilization)
Key Responsibilities
DO
? Work proactively with the customer to make product and architectural recommendations. Examples would include technical suitability, cost/ performance evaluation, technical trends, migration considerations, proof of concept, configuration testing, and customer application assistance.
? Provide training to both internal and external customers.
? Deliver post-sales support and embedded engineering activities (if applicable).
? Develop engineering standards, methods, and guidelines.
? Lead the exchange of best practices within industry accounts.
? Promote the industry-focused applications into key accounts.
? Develop and maintain solutions/demos.
? Design and work on information solution in specific industries.
? Contribute to the development of marketing collaterals such as brochures, white papers and application notes in specific industries


Organizational Competencies
? Contributes Professional & Technical Expertise
? Collaborates & Teams Effectively
? Communicates Effectively
? Adds Value for Customers & Partners
? Attains Results
Job related competencies
? High level of expertise in Industry Knowledge, Application Knowledge in required SBUs. If focusing on Process/Hybrid Industry, solid understanding of Process Business Drivers (Understanding of needs of Process Solutions customers) with a basic understanding of OEM Business Drivers (Understanding of needs of OEM customers). Intermediate level of expertise in all our products.
? Intermediate level of expertise in Training.
? Intermediate expertise in Prospecting & New Customer Development, with a basic level of expertise in Market Research & Analysis (Market & Economic Trends, Customer Buying Behavior, Competitor Research), Project / Implementation Management and Sales Fundamentals
? Intermediate expertise in process applications and information solutions in the consumer (Food, beverage and HPC segments, Life Science applications will be beneficial)



? Bachelor Degree in Engineering/comuptuer is required.
? IT / Database background is required.
? Information / MES projects experience is preferred.
? Above 5 years automation application experience in assigned industry
? Good English for communication with Global team
? >50% Travel
 

Account Managers, Branch Managers, BUs, Other Industry Specialist.

职能类别: 售前/售后技术支持工程师 售前/售后技术支持主管

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公司介绍

  罗克韦尔自动化(NYSE:ROK)是全球领先的专门从事工业自动化与信息技术领域的企业之一,致力于帮助其客户提高生产力并推动世界实现可持续发展。罗克韦尔自动化公司总部位于威斯康星州密尔沃基,员工总数约为 23,000人,客户遍布全球80多个国家/地区。
  1988年罗克韦尔自动化进入中国,在国内有2000多名雇员,并设有五个培训中心,一个研发中心,一个软件开发中心,三个OEM中心,两个生产基地。
  罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景,提高决策水平和国际竞争力。
  “罗克韦尔自动化与中国大学共勉”项目开始于1998年,和国内70多所高校合作建立联合实验室,累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。

联系方式

  • Email:dalian@ra.rockwell.com
  • 公司地址:大连市软件园东路40号22号楼10/11层