北京招聘

职位描述：
General Description
Assist the department supervisor in performing services duties and invoicing to ensure the compliance with department work procedure and customer SOP.

Specific Accountabilities
 Perform services duties (POD collection & uploading, trade declaration, subcontractor cost verification and license controlling) in a timely manner to ensure the operation process flow go smoothly and efficiently
 Execute the pre-shipment (ISAC applying and shipment no. creation) and post-shipments activities (consol document sorting, events updating and master filing) in compliance with the department work procedure and customer SOP
 Coordinate all billing related issues for key accounts according to the customer SOP
 Liaise with oversea office on settling rate disputes according to customers’ tariff
 Support on the special billing work tasks with accuracy according to the customers’ requirement
 Invoicing to customers and inter-companies in compliance with the company guideline and rule
 Backup to the team in order to maintain the daily works in a stipulated standard
 Assist the team head to execute assigned jobs
 Undertake PO follow up in compliance with Customers’ requirements and make response in timely manners
 Provide door to door service including clearance and delivery as required.
 Track & trace for partial and irregular shipments and keep customers informed the status
 Be help desk to answer various inquiries from external and internal general customers
 Handle complaints and claims from customers and to co-ordinate exceptional cases with agents
 Implement billing process in accordance with customers’ requirements as well as company’s rule
 Verify the costs from subcontractors and confirm the booking to traffic accountants
 Monitor the job performance of the assistant of C/S agents to ensure quality of paper work
 Develop assistant of C/S agents in business knowledge and personal competence by coaching and training

Experience and Qualifications
 College Degree or above
 Minimum 3 years working experience in the freight forwarding industry
 Computer literate. Proficiency in MS Office, including Excel and Word
 Fair written and spoken English 举报 分享

航运佳国际货运(上海)有限公司是一家经国家商务部批准的一级国际货运代理公司，总部位于丹麦。主要从事国际货运进出口代理业务，成立于2004年。随着业务的不断发展，公司在中国已经设立了6家分公司,分别位于：上海、北京、青岛、宁波、厦门和深圳。经过多年的发展, 我们的主营业务覆盖欧洲市场、北美市场，兼顾亚洲市场，尤其在欧洲及北美航线上积累了非常丰富的经验并建立了强大的代理服务网络。