北京招聘

职位描述：
Company Information
Join one of the fastest growing companies in high tech. Veeva is experiencing rapid growth as the market expands for industry-specific, cloud-based software solutions. A pioneer in industry cloud, according to Forbes, 'Veeva Systems is at the heart of two explosive megatrends: the cloud and life sciences.' We build innovative SaaS solutions that include CRM, content management and customer master data management for life sciences customers ranging from emerging biotechs to the largest global pharmaceutical companies.
 
Read the buzz, see our videos and hear from our team about the innovation, people and life at Veeva. Are you ready to innovate, inspire, thrive, and shape the future of the industry cloud? Start your best career move here ….

Job Summary
Veeva is looking for a Managed Services Consultant who wish to become experts in our China Commercial CRM product, who has a passion for helping China domestic customers achieve their business vision. This role provides offsite, post-go-live application administration for China domestic customers in terms of Veeva China SFA product. You will work with service, product and development team very closely which are all located in Beijing, and deliver the services to the customer directly.

Responsibilities
? Provide post-go-live System Consulting and Administration
? Communicate with China customers, gathering and analyzing requirements
? Support the customer-internal System Releases Cycle, including:
o Analysis and deployment of new product features.
o Maintenance of Production and Sandbox environments
o Execute Customer Change Request
o Tier 2/3 troubleshooting and how to's
o Data imports and exports maintenance
o Adding/deleting/changing users, setting up security, changing territory and role hierarchy
o Build KPI reports based on customers’ requirement
? Interact with Veeva Product Support on customer’s behalf

Requirements
? Strong desire to learn new things!
? At least Bachelor’s degree in Computer Science, Computer Engineering, or other similar degree
? Strong Technical background, rich experience in MySQL, either Python or Java language
? Good understanding for data model, familiar with SQL
? Strong Presentation skills
? Ability to work remotely and independently with clients
? Experience with fulfilling customer needs and managing expectations
? Ability to quickly understand requirements and design & articulate potential solutions
? Ability to juggle and prioritize

Nice to have
? Customer service or consulting experience with multiple client responsibility
? Fluent in English
? Wechat development experience
? Veeva CRM experience/knowledge
? SFDC Certifications
? Knowledge and applicable work experience in the Pharmaceutical and Life Sciences industry 举报 分享

Veeva是一家总部位于美国加州，为生命科学领域客户提供系统、数据解决方案的供应商，十年前的Veeva带着对中国本土市场的憧憬来到了上海。

Veeva is one Califonia based leading IT system, data solution provider in the life science industry. With the vision and expectation of China marketing, Veeva made a big push into Shanghai in 2011.

Veeva在中国业务迅速的崛起除了Veeva产品本身的优势，也和Veeva背后每一位伙伴息息相关。在Veeva，我们坚信如果有正确的公司文化，有优秀的伙伴，那公司就会有好的产品，会健康的成长。

The booming business of China Veeva are inseparable not only from Veeva’s product success but also the employee success at Veeva.

上海办公地点：静安寺越洋广场
北京办公地点：平安国际金融中心
大连办公地点：大连软件园