北京招聘

职位描述：
Job Description - Assistant Supervisor of OGP Supporting & Agent Operations Team

Job Responsibilities
? Supervisor back up and communicate with cross function to set up MOP, drive initiatives, etc
? Act as Team Leader, lead main projects and monitor team-work for implementation on both OGP Supporting and Agent Business Development
? Assist on OGP data and CI collection, service coverage study and OGP Day 1 onsite support
? Monitor OGP’s daily activities and service
? Support AE(within OGP territory) to meet annual business target through guiding OGP Ops support
? Organize and conduct training so as to make OGPs more professional and comply to UPS MOP
? Solve various problems and concerns from OGPs/customers and drive initiatives
? Coordinate with internal departments on OGP issues and work with cross functions for different kinds of MOP implementation to OGPs
? Data collection and finish various analysis reports for management
? OGP VOC preparation and impletation; OGP monthly settlement preapration and PO process
 
Requirements and Skills
? Degree holder, preferably in service industry
? Strong leadership and communication skill
? Good command of written and spoken English (CET – 4 or above) and Chinese
? Strong communication and interpersonal skills, outgoing and aggressive
? Good computer skills in Excel, Word and PowerPoint

Training Required
? Product Knowledge
? Agent Billing Process
? Telephone skills
? CA (customer automation) 举报 分享

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.

From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.

Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.

It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.

UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.

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我们提供全方位薪酬福利与职业发展机会：

1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会