Process Standardisation Lead (China) - Lead to Contract (职位编号:81181BR)
碧辟(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-06-02
- 工作地点:上海
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位类别:其他
职位描述
There is a need to improve underlying business performance as BP Lubricants moves forward with implementing its Winning in Lubricants Globally (WILG) Strategy.
This means radically transforming the way work gets done across the entire BP Lubricants business. The key enabler in achieving these aims is the need to simplify and standardise the way the business works. This applies to their strategic & decision making processes, but equally it applies to their core transactional processes. These are essential in allowing Lubricants to consolidation operations and drive cost efficiency.
This is a cultural shift in ways of working where business is process-driven, as opposed to task or function-driven (sales does sales, marketing does marketing).
To enable this shift, there is a need to establish a team of process delivery-focused expertise who will work with both process architects as well as business users to implement these changes in a structured and sustainable manner. This role is required to assure focus on the delivery of all process standardisation activities in China in the area of Customer Management (Lead to Contract) which covers all business processes that contributes to the sales pipeline journey starting from obtaining leads, up to when a contract is established/ renewed , including its integration points with other critical triggering processes in areas of marketing (Campaign Management) as well as pricing (Offer Management).
1. Responsible the end-to-end delivery of BP Lubricants process standardisation and improvements for their regions in the area of Customer Management (Lead to Contract) which covers all business processes that contributes to the sales pipeline journey starting from obtaining leads up to when a contract is established/ renewed , including its integration points with other critical triggering processes in areas of marketing (Campaign Management) as well as pricing (Offer Management). This covers :
a. Define and manage the detailed plan for their delivery scope.
b. Defines and maintains the Terms of Reference, Project Charter and Roadmapper update for their delivery scope areas.
c. Support the Process Team Lead in scope and change control management for their delivery areas :
i. Execute process reviews and changes in line with the overall region's business strategies, with a view to moving towards greater standardisation and process excellence in order to cash.
ii. Work with the relevant parties to identify and agree process improvement opportunities across the regions
iii. Ensure that there is an appropriate change control process in place. Ensuring requests are aligned to relevant standards and that appropriate testing takes place before being released.
iv. Ensure all approved and implemented process changes are reflected in the regional documentation and are appropriately communicated to all impacted parties.
v. Utilise BP continuous improvement methodology ands thinking in structuring process improvement work
d. Support the Process Team Lead in the definition and tracking of benefits realisation for their delivery scope.
e. Identifying and obtaining resources from all teams (Process Architects, GBS, BP Lubricants OU and Functions, IT&S) required in delivering their scope for process standardisation.
f. Activity-manage all the tasks and assigned resources for their delivery areas. This means identifying the required deliverables/outputs, assigning to resources they have been allocated and monitor the progress.
g. Responsible for the deliverables produced by the team. This includes monitoring the quality of the deliverables/outputs produced (content relevance, template adherence), provide inputs and contribute to the production of these deliverables.
h. Support the Process Team Lead in project governance, reporting status updates and issue/risk management for their transformation areas
i. Adheres and contributes to the Delivery methodology established by the Global Process Standardisation Lead
j. Working with other Process Standardisation Leads to ensure consistency in scope and design of process standardisation.
k. Process delivery issues tracking, management and escalations. Responsible for ensuring all risks and issues are flagged through the appropriate mechanisms (based on risk level) and mitigation actions worked through with relevant stakeholders
2. Advocate the use of appropriate user networks as required, to leverage and build on process knowledge in the regions, and that these are well connected to share best practice and challenges across the regions.
Human relations & contacts:
? Build and maintain strong relationships with the Regional Leadership Teams as well as the Regional GBS team; being seen as a partner on all process and system related discussions. Supporting a process and systems environment that enables best in class operations; the appropriate metrics and measurement are available in a timely and accurate manner in order for the business to have insight into both leading and lagging metrics
* Degree level qualification or equivalent (e.g. MBA, Accounting Qualifications etc.)
? Build and maintain strong relationships with IT&S in regards to the IT agenda for the process related areas; being seen as a key influencer and stakeholder for suggested changes relating to this process area.
? Create the right level of engagement with Business & Functional RLT in the Operating Units to ensure alignment & support for the delivery of the OU Standardisation activities
? Create and manage set of relationships with internal & external stakeholders to create appropriate benchmarks and ensure learnings are shared within Lubricants & across (where appropriate).
* Demonstrable deep experience of successfully delivering a regional complex process transformation or improvement project in the role as a team leader
* Good business process knowledge in area of Customer Management (Lead to Contract, Offer Framework development & Management, Pricing)
* Ability to lead a virtual team
* Ability to work across different levels of detail from supporting strategy development to evaluating detailed business process requirements to implementing the process changes to operationalising the changes into the business successfully
职能类别: 其他
公司介绍
BP自上个世纪七十年代初开始在中国开展业务,是国内油气行业领先的外商投资企业之一。BP在华的主要商业活动包括:油气勘探与开发、石化产品生产与销售、航空燃油供应、成品油零售、润滑油业务、油气供应与贸易、液化天然气接收站和输气干线以及化工技术许可。
BP还与中方伙伴携手走出国门,步入了更广阔的合作领域。我们与中石油在伊拉克、澳大利亚和阿布扎比,与中石化在安哥拉和新加坡,与中海油在澳大利亚、印度尼西亚和阿根廷,以及与中航油在新加坡均开展了卓有成效的合作。
BP每年定期发布《BP世界能源统计年鉴》和《BP世界能源展望》,这两份报告被各界视为全球最可靠的能源数据来源之一,并被广泛征引。
BP还致力于为中国的社会发展做出贡献,多年来一直与中国合作伙伴一起参与和应对中国可持续发展所面临的社会问题,并与研究机构携手合作,积极参与能源领域,尤其是清洁能源方面的联合科技研发。截至目前,BP在中国的社会公益领域累计投入超过5000万美元。BP在践行企业社会责任方面的实践活动得到社会各界的认可,并屡获殊荣。
BP将一如既往地致力于通过互信合作、积极贡献,支持中国的战略发展,为中国的能源解决方案作出贡献。
联系方式
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