北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

NMR Service and Installation Engineer

牛津仪器(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2017-06-01
  • 工作地点:上海-徐汇区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Primary Purpose:
? The role is to install / repair Magnetic Resonance bench-top NMR instruments and to train customers specifically for their applications. The installation will include instrument qualification, operation and performance.
? This role requires extensive travel and approximately 70% of time will be spent out of the office with customers
? To provide a high level of technical knowledge that will allow the optimisation of the instrument, sample preparation and method protocols for the customer’s applications
? As a technical specialist training customers and distributors will be a key part of the role.

Key Responsibilities
? To achieve 100% first time installations by verifying to the customer that the instrument will run their samples and achieve acceptable results
? Optimising instrument parameters and experimental methods to achieve customer satisfaction
? Advise and train customers on NMR theory, calibration, maintaining calibrations using setting up samples, sample preparation, accessories and method protocols
? Install products globally in line with the order specification to an agreed timescale
? Perform preventative maintenance to agreed timescales and required standards
? Produce and maintain all technical documentation relating to installations, risk assessments, quality and site reports
? Maintain and develop own technical awareness and keep up to date with technological advances
? Keep up to date with new product introduction programmes to ensure new releases can be supported in the field
? Submit installation reports in a timely manner and close out any post site issues
? Ensure visits are pre-planned to prevent delays and customers are informed of pre-visit requirements and kept informed of outstanding issues

Person Specification – Essential requirements unless stated
? A technical degree in chemistry, physics or material science HND/HNC in Mechanical / Electrical engineering or equivalent experience.
? Knowledge of bench-top NMR theory, hardware, software and applications.
? A proven background in the use of analytical instrumentation for process and quality control.
? Able to optimise customer applications in the field by adjusting instrument parameters and experimental conditions.
? Understanding of statistics and instrument performance criteria including standard deviation, repeatability, precision, reproducibility etc.
? Analytical approach and technical aptitude for fault finding.
? Competent in world-wide installation with skill level gained in a highly technical Instrumentation environment
? Excellent teamwork and co-operation skills.
? Good interpersonal and presentation skills essential to facilitate. communication with customers at all levels and nationalities.
? Ability and flexibility to travel overseas to remote countries independently and at short notice.
? Eligible to work in China and travel globally, full driving licence.

职能类别: 售前/售后技术支持工程师

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公司介绍

    牛津仪器公司1959年创建于英国牛津,是英国伦敦证交所的上市公司,生产分析仪器、半导体设备、超导磁体、超低温设备等高技术产品。在五十多年的高速发展过程中,牛津仪器公司凭借自身的科研优势,以超前的技术、出色的管理和独树一帜的产品和服务为全球的科技发展作出了巨大的贡献。牛津仪器现已成为世界著名的科学仪器领域的跨国集团公司,拥有分布于英国、美国、芬兰、德国和中国的十几个工厂、数十个分公司和办事处分,业务遍及全球一百多个国家和地区。

    牛津仪器公司始终关注和支持着中国的发展,其产品于40年前就进入了中国市场,与中国的科研、教育和工业界的合作卓有成效。牛津仪器在北京、上海、广州和成都设有分公司或办事处,在上海有生产、研发和全国售后服务中心 ,为广大中国用户提供及时、有效的服务。

牛津仪器公司的核心价值观:
Inclusive 共赢
Trusted 信任
Innovative & Progressive 创新
Wholehearted 专注

联系方式

  • Email:china.job@oxinst.com
  • 公司地址:上班地址:英国阿宾顿