HR Operation Specialist(1 year contract)
艾美仕中国 IMS Health
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2017-05-27
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位类别:人事专员 人事助理
职位描述
职位描述:
Job Summary (Purpose of the job)
Identify best HR operational practices and provides quality and timely HR operation services to China employees. Collaborate with HR business partners to ensure delivery of streamlined processes, standardization .
Major Duties Performed (Main Functions)
? Deliver service in a timely manner with high quality and/or manage service delivery metrics in relation to the assigned process
? Work in close partnership with multiple stakeholders to ensure seamless wing-to-wing processes and one face to Business and HR Partners and employees.
? Proactively seek customer feedback to identify areas for process improvement, standardisation and productivity within assigned process
? Advise on complex questions/requests concerning the area of expertise in a professional, courteous & timely manner
? Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and IMS policy requirements
? Develop a strong working relationship with the IMS HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any service issues
? Foster a culture of customer service excellence and continuous process improvement.
? Provide ad-hoc operational support for assigned process
KPI of this role
? Accuracy, timely and high quality HR services deliveries
? Internal Client satisfactory rate
? Innovative approaches to improve the working efficiency and effectiveness
Minimum Education, Experience, & Specialized Knowledge Required:
? Bachelor’s degree or equivalent and a minimum of one year of experience in a Human Resources or related Human Resources support field or equivalent combination of education and experience.
? Knowledge of human resources policies, procedures and systems, as well as local law
? Proficiency in human resources software packages, Microsoft Office, Word, Excel and Power Point.
? Excellent interpersonal, written and verbal communication skills.
? Ability to carry out moderate analysis and information gathering to resolve problems on non-routine matters.
? Detail oriented , strong analytical logic foundation and a good team player
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Job Summary (Purpose of the job)
Identify best HR operational practices and provides quality and timely HR operation services to China employees. Collaborate with HR business partners to ensure delivery of streamlined processes, standardization .
Major Duties Performed (Main Functions)
? Deliver service in a timely manner with high quality and/or manage service delivery metrics in relation to the assigned process
? Work in close partnership with multiple stakeholders to ensure seamless wing-to-wing processes and one face to Business and HR Partners and employees.
? Proactively seek customer feedback to identify areas for process improvement, standardisation and productivity within assigned process
? Advise on complex questions/requests concerning the area of expertise in a professional, courteous & timely manner
? Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and IMS policy requirements
? Develop a strong working relationship with the IMS HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any service issues
? Foster a culture of customer service excellence and continuous process improvement.
? Provide ad-hoc operational support for assigned process
KPI of this role
? Accuracy, timely and high quality HR services deliveries
? Internal Client satisfactory rate
? Innovative approaches to improve the working efficiency and effectiveness
Minimum Education, Experience, & Specialized Knowledge Required:
? Bachelor’s degree or equivalent and a minimum of one year of experience in a Human Resources or related Human Resources support field or equivalent combination of education and experience.
? Knowledge of human resources policies, procedures and systems, as well as local law
? Proficiency in human resources software packages, Microsoft Office, Word, Excel and Power Point.
? Excellent interpersonal, written and verbal communication skills.
? Ability to carry out moderate analysis and information gathering to resolve problems on non-routine matters.
? Detail oriented , strong analytical logic foundation and a good team player
职能类别: 人事专员 人事助理
公司介绍
About IMS Health
IMS Health-Intercontinental Marketing Services established in 1954 with a history of over 50 years, is headquartered in Fairfield, Connecticut.
The Company traces its beginnings to Fohlich & Dubow, who set up Intercontinental Marketing Systems (IMS) to create a new kind of Information Company that could enable organizations to make informed, strategic decisions about the marketplace. They called their venture Intercontinental Marketing Services (IMS), and they introduced it at an opportune time, when pharmaceutical executives had little data to consult when in the throes of strategic or tactical planning.
Although IMS started its business as a data provider, now IMS globally have successfully transformed from an information vendor to a leading provider of consulting and services to pharmaceutical market intelligence, providing critical information, analysis and services that drive decisions and shape strategies after over 50 years development and rapid expansion.
IMS serves clients about every major pharmaceutical and bio-tech company in the world in more than 100 countries and employs more than 7,400 people worldwide.
About Our Services
Our end-to-end solutions, integrating unparalleled information, analytics, consulting and services, play a central role in supporting high-quality, cost-effective healthcare. Our Services contain two main categories: I&A (Information & Analysis Services) and C&S (Consulting & Services) Services.
OUR VISION:
- “To enable our clients to help people throughout the world live longer, happier and healthier lives.”
OUR VALUES:
- Commitment to create continuous value for the benefit of our clients
- Excellence that breeds innovation and leadership within every facet of the business
- Integrity and respect for individual performance and collective success
OUR CAREER ADVANCEMENT
IMS’s areas of professional excellence range from product development and management…to data operations…to consulting and client service. People who have come to us from a wide variety of fields have found a niche for their talent here.
Each employee is free to explore career options based on detailed skills assessments and individual performance plans. With the benefit of professional development counseling, employees can take advantage of development courses, and special growth assignments to prepare for future roles. We believe that all employees should have a long-term plan for their careers at IMS, and it is our job to help them achieve success.
Employees can put their careers on a fast track, taking advantage of a complete toolkit to prepare them for rapid growth and advancement.
INDIVIDUAL AND TEAM RECOGNITION
IMS maintains a strong performance-based culture where exceptional work is celebrated publicly to both magnify the meaning of the reward and to set an example for others to follow. In particular, we value innovation and applaud risk taking. Each person’s ideas can make a difference and our openness to change keeps us at the forefront of our field. Various programs recognize the excellence of both teams and individuals, including the IMS 100% Club for sales performance and the Summit Award, an annual global award for top contributors.
IMS Health-Intercontinental Marketing Services established in 1954 with a history of over 50 years, is headquartered in Fairfield, Connecticut.
The Company traces its beginnings to Fohlich & Dubow, who set up Intercontinental Marketing Systems (IMS) to create a new kind of Information Company that could enable organizations to make informed, strategic decisions about the marketplace. They called their venture Intercontinental Marketing Services (IMS), and they introduced it at an opportune time, when pharmaceutical executives had little data to consult when in the throes of strategic or tactical planning.
Although IMS started its business as a data provider, now IMS globally have successfully transformed from an information vendor to a leading provider of consulting and services to pharmaceutical market intelligence, providing critical information, analysis and services that drive decisions and shape strategies after over 50 years development and rapid expansion.
IMS serves clients about every major pharmaceutical and bio-tech company in the world in more than 100 countries and employs more than 7,400 people worldwide.
About Our Services
Our end-to-end solutions, integrating unparalleled information, analytics, consulting and services, play a central role in supporting high-quality, cost-effective healthcare. Our Services contain two main categories: I&A (Information & Analysis Services) and C&S (Consulting & Services) Services.
OUR VISION:
- “To enable our clients to help people throughout the world live longer, happier and healthier lives.”
OUR VALUES:
- Commitment to create continuous value for the benefit of our clients
- Excellence that breeds innovation and leadership within every facet of the business
- Integrity and respect for individual performance and collective success
OUR CAREER ADVANCEMENT
IMS’s areas of professional excellence range from product development and management…to data operations…to consulting and client service. People who have come to us from a wide variety of fields have found a niche for their talent here.
Each employee is free to explore career options based on detailed skills assessments and individual performance plans. With the benefit of professional development counseling, employees can take advantage of development courses, and special growth assignments to prepare for future roles. We believe that all employees should have a long-term plan for their careers at IMS, and it is our job to help them achieve success.
Employees can put their careers on a fast track, taking advantage of a complete toolkit to prepare them for rapid growth and advancement.
INDIVIDUAL AND TEAM RECOGNITION
IMS maintains a strong performance-based culture where exceptional work is celebrated publicly to both magnify the meaning of the reward and to set an example for others to follow. In particular, we value innovation and applaud risk taking. Each person’s ideas can make a difference and our openness to change keeps us at the forefront of our field. Various programs recognize the excellence of both teams and individuals, including the IMS 100% Club for sales performance and the Summit Award, an annual global award for top contributors.
联系方式
- Email:PPeng@cn.imshealth.com