Specialist, Process Management, CMS (Shanghai)
渣打银行(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2017-05-24
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 学历要求:本科
- 语言要求:英语 精通
- 职位类别:其他
职位描述
职位描述:
Key Responsibilities/Challenges:
? Product and Project Delivery
? Assist on identifying product innovation (opportunities) and work with related teams on potential/business case for implementation.
? Assist on driving the execution of CMS Product / Change initiatives. Pro-actively track status to improve the control and responsiveness of CMS Services leveraging the support of ops staff as required (CMS Services at branches and hubs, Trade, BSS, CSG, Product etc) by periodical monitoring.
? Assist on program execution of CMS Service Projects (both from Group and in-country).
? Ensure post project implementation monitoring and outcome tracking on an ongoing basis.
? Maintain close working relationship with appropriate persons in the Transaction Banking, Group offices and within the bank itself to facilitate and open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner.
? Lead/Coordinate implementation of value-added service initiatives for banking operation, CMS services.
? Process Management
? Assistant on the CMS operations process management, aiming at standardized and streamlined process by regular workflow and procedure review.
? Assistant on the continuous process re-engineering across branch & Hub.
? CMS Operational Risk Management
? Support implementation of OR initiatives for the CMS Service.
? Support to effectively implement all operational, regulatory and financial control measures into our existing DOI and monitoring plans for compliance and unit operational risk management.
? Proactively communicate with the Business Unit Head and UORM on operational risk issues. Escalate significant events to Business Unit Head / UORM as appropriate.
? Support operations team pre/post audits and assurance reviews.
? Provide support on any regular and as hoc tasks related to operational risk assigned by management team from time to time.
Qualifications & Skills
? Key Measurable
? Key driving role in implementation of Group and Country CMS function programs and achieving the quality objectives and standards required.
? Key driving role in continuous process and productivity improvement.
? Selection Criteria
? Background
? Education Graduates / post graduates
? Experience Abundant operations working experience
Professional Skills
? Strong analytical, problem solving and operational skills.
? Sound knowledge on project management skill.
? Excellent understanding of service quality principles
? Good understanding of technology support systems used within the local environment
? Good knowledge on CMS products
? Sound knowledge of the risk management of CMS products and local regulatory environment
Soft Skills
? Excellent communicator in written and spoken Chinese and English
? Strong interpersonal & communication skills, good people management skills
? Self-motivator, able to manage multiple tasks and work under pressure
Other Preference
? Energetic and able to withstand heavy workload
? Passion in identifying and driving new operations improvement opportunities.
? Other then above roles, job holder should follow other jib duties and responsibilities assigned by line manager from time to time.
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Key Responsibilities/Challenges:
? Product and Project Delivery
? Assist on identifying product innovation (opportunities) and work with related teams on potential/business case for implementation.
? Assist on driving the execution of CMS Product / Change initiatives. Pro-actively track status to improve the control and responsiveness of CMS Services leveraging the support of ops staff as required (CMS Services at branches and hubs, Trade, BSS, CSG, Product etc) by periodical monitoring.
? Assist on program execution of CMS Service Projects (both from Group and in-country).
? Ensure post project implementation monitoring and outcome tracking on an ongoing basis.
? Maintain close working relationship with appropriate persons in the Transaction Banking, Group offices and within the bank itself to facilitate and open and direct communication of issues, needs, queries, etc. such that these may be responded to in an efficient, prompt and professional manner.
? Lead/Coordinate implementation of value-added service initiatives for banking operation, CMS services.
? Process Management
? Assistant on the CMS operations process management, aiming at standardized and streamlined process by regular workflow and procedure review.
? Assistant on the continuous process re-engineering across branch & Hub.
? CMS Operational Risk Management
? Support implementation of OR initiatives for the CMS Service.
? Support to effectively implement all operational, regulatory and financial control measures into our existing DOI and monitoring plans for compliance and unit operational risk management.
? Proactively communicate with the Business Unit Head and UORM on operational risk issues. Escalate significant events to Business Unit Head / UORM as appropriate.
? Support operations team pre/post audits and assurance reviews.
? Provide support on any regular and as hoc tasks related to operational risk assigned by management team from time to time.
Qualifications & Skills
? Key Measurable
? Key driving role in implementation of Group and Country CMS function programs and achieving the quality objectives and standards required.
? Key driving role in continuous process and productivity improvement.
? Selection Criteria
? Background
? Education Graduates / post graduates
? Experience Abundant operations working experience
Professional Skills
? Strong analytical, problem solving and operational skills.
? Sound knowledge on project management skill.
? Excellent understanding of service quality principles
? Good understanding of technology support systems used within the local environment
? Good knowledge on CMS products
? Sound knowledge of the risk management of CMS products and local regulatory environment
Soft Skills
? Excellent communicator in written and spoken Chinese and English
? Strong interpersonal & communication skills, good people management skills
? Self-motivator, able to manage multiple tasks and work under pressure
Other Preference
? Energetic and able to withstand heavy workload
? Passion in identifying and driving new operations improvement opportunities.
? Other then above roles, job holder should follow other jib duties and responsibilities assigned by line manager from time to time.
职能类别: 其他
关键字: Specialist, Process Management, CMS
公司介绍
渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
渣打集团有限公司在伦敦及香港的交易所上市。
作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。
联系方式
- Email:tasfgto.chinahr@sc.com
- 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)