北京招聘

职位描述：
Roles & Responsibilities
 
? Handle hardware problems related to desktop, laptop, printer, Workstation etc.
? Coordinate with Lenovo, Dell, HP and other hardware vendors to fix hardware problems.
? Familiar with hardware, computer architecture.
? Familiar with Microsoft Operating System configuration and fluent general software.
? Perform troubleshooting for out-of-warranty devices.
? Support installation, troubleshooting and administration to Server.
? Provide system/application support assistance to customers.
? Write powershell or bash script for automation job
? Image devices with proper OS and software.
? Provide project rollout implementation and support.
? Provide Asset Management, i.e. to maintain IT software and hardware inventory
? Respond to customer requests for support with a friendly and professional customer service attitude, and solve IT problems for them.
? Update and maintain documentation and team knowledge base.
? Execute Ad-hoc IT-related tasks.
? Provide support for new Microsoft hardware and software products and services once it becomes available internally in Microsoft.

Qualifications:

? Familiar with Windows system, AD.
? Solid experience and skills in IT helpdesk
? Strong hand on ability.
? Strong skill on Unix/Linux is a plus
? Understand Microsoft WDS, MDT and imaging tools.
? Ability to learn new technologies fast! Passionate of learning new technologies and skills. We often work with research prototypes and technologies that are brand new.
? Fair written and oral English.
? Excellent customer service attitude and communication skills.
? Good problem solving skill, productive and focus.
? Experience on coding and scripting is a plus.
? MCSE, CCNA, MCDBA is a plus. 举报 分享

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。