北京招聘

职位描述：
1．招聘需求
1） 教育背景
环境工程专业本科以上学历，或电子、机械或光学仪器相关专业本科以上学历；

以上专业硕士研究生学历优先；

2）工作经验
两年以上环境工程或相关领域仪器相关经验；

有相关仪器技术服务、安装维修及现场服务经验者优先；

有诊断及解决仪器电子、机械及光学复杂问题及技术故障经验者优先。

3）基本要求
- 较强的技术分析能力
- 相关技术服务经验
- 较强的客户服务技巧，熟练解决各类客户分歧的技巧
- 创造性及独立工作能力
- 较强的团队合作及服务意识
- 积极主动的应对能力，结果导向型
- 良好的时间管理能力
- 自我激励及导向能力
- 优秀的区域规划及管理能力
- 跨职能团队的工作协调能力
- 合理安排工作计划的能力
- 优秀的书面协作技巧

2．工作内容
负责TSI公司在中国大陆粒子仪器产品的客户开发及客户关系维护工作。为客户提供领先的技术解决方案以满足客户的需求。为客户提供产品售后的一级技术支持及产品操作使用培训。负责与美国公司总部的市场及产品研发团队交流并解决产品的技术问题。确保客户满意度，帮助客户维持设备的良好工作状态。

3．工作职责
1）技术支持：针对指定产品进行技术维护；
2）电子/机械技术支持：解决复杂的、多种故障同时存在的系统问题，达到客户对应用程序的需求；
3）客户满意度：与大学教授、研究员及技术人员进行日常沟通，了解设备的使用状态。将专业的知识和服务提供给客户；
4） 应用方面：协助销售经理拜访客户；为客户提供培训；拓展产品应用领域，拜访潜在客户。开发设备在研发、生产、学术环境等各个领域应用的需求；
5）业务增长：与销售经理合作，制定产品战略，获得新的客户及业务增长；
6）产品服务：负责产品的及时安装、调试及培训，控制保修及服务成本；
7）行政文件： 按时完成所有行政类工作。按时完成每周信息更新工作；
8）安装/服务：负责所售仪器的安装管理工作，并确保及时取得客户的认可；
9）按照公司的产品服务质量政策维护产品质量。

JOB SUMMARY
The Application/Service Specialist will be responsible for developing and maintaining strong interpersonal relationships with customers, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area

JOB RESPONSIBILITIES
- Technical: Maintains all models specific to a modality in the assigned area.
- Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
- Customer satisfaction: Daily interface with professors, researchers and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
- Application: Assists in PI RSM visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
- Business growth: Assists in the growth and direction of business in his/her geographic area.
- Productivity: Responsible for timely installation, commissioning and training, warranty and service contract cost control.
- Administration: Responsibly completes all administration tasks on time. Ensures timely completion of weekly update and inspections documentation.
- Installation: Plays a leading role in complex and multi-functional condition. Shares best practices.
- Maintain effective quality systems, according to the TSI Service Quality Policy Statement.

SUPERVISORY RESPONSIBILITIES
None assigned

JOB REQUIREMENTS
1.Education Required
BS degree or above in Environmental Engineering, Fluid Mechanical engineering or Engineering Mechanicsor in electronic, mechanical or optical instrumentation or equivalent required.


2.Experience
1）2-3 years working knowledge of instrument with special emphasis on Environmental Engineering or related technologies.
2）Preference will be given to those with 2-3 years Field Service experience, previous experience in installing, servicing of instrumentation.
3）Must have proven ability to diagnose and resolve problems on sophisticated electronic, mechanical and optical instrumentation.



The job requires traveling throughout China.


3.Core Competencies:
- Fluent in English speaking
- Technical analytical skills.
- Proven Field Services experience.
- Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
- Creative and able to work independently
- Strong team spirit and service mind
- Proactive and quick to react, result-driven
- Good time management skills
- Self motivated and directed.
- Excellent territory planning and management skills
- Proven ability to excel in a cross-functional team environment.
- Demonstrated ability to execute on multiple projects and excel in a results-oriented work environment.
- Excellent written skills 举报 分享

美国TSI 公司（TSI Incorporated）成立于1951年，总部设在美国明尼苏达州的圣保罗，是专业设计并制造流体测量、环境颗粒物及其它环境参数实时监测等高精密仪器的公司，为全球范围内的客户提供测量难题的调研、确认以及解决方案服务。

作为精密测量仪器的设计和生产的领军企业，TSI Inc.协同各个研究机构以及世界各地的客户为很多学科的测量仪器制定标准，其中包括：气溶胶科学、气流、室内空气质量、流体动力学、职业健康与安全、无尘室监测和认证以及生化危险品等。

TSI Inc.在全球范围内拥有五百多名专职雇员，分布在北美、欧洲以及亚洲的各个分公司。公司在各地的销售以及服务网点（美国明尼苏达州圣保罗、德国亚琛、英格兰海威考姆勃、中国北京、中国上海、中国广州、新加坡以及印度班加罗尔等）为当地的客户提供支持。我们还有经验丰富的厂商代表以及分销商网络，为世界各地的客户提供支持。

TSI Inc.于2005年在北京设立提赛亚太北京代表处，并于2010年成立提赛环科仪器贸易（北京）有限公司（TSI Instrument Beijing Co.,Ltd.）及上海分公司，作为TSI Inc.在中国的全资子公司，负责集团产品在中国区的市场推广、技术支持、销售服务和物流，并力争为中国的基础研究、环境监测、劳动保护、生物医药及工业生产等诸多领域客户提供优质、高效和便捷的服务。

随着近年来环保事业在中国的持续迅猛发展，TSI公司在中国的投资逐年增加。TSI中国公司诚邀优秀的专业人才加入，共同创造价值。我们将为您提供良好的职业发展平台、具有竞争力的薪资福利以及舒适美好的工作环境。

公司网站： www.tsi.com/cn
关注更多TSI全球招聘信息请登录 https://performancemanager4.successfactors.com/career?company=tsi

TSI核心产品：
- 流体测量设备：热线热膜风速仪(HWA)、粒子图像测速仪(PIV)、激光诱导荧光系统(PLIF)、激光多普勒测速仪(LDV)、相位多普勒颗粒分析仪(PDPA)
- 气溶胶分析仪：气溶胶粒径分布谱仪、气溶胶粒子计数器、气溶胶发生器、气溶胶飞行时间质谱仪、气溶胶浊度仪、滤材及防护面具效率测试系统
- 室内空气品质、通风测量仪：便携式室内空气参数测试仪器、便携式粉尘仪、质量流量计等
- 污染物控制仪：颗粒物在线监测系统、空气悬浮颗粒计数器


TSI Inc. serves a global market by investigating, identifying and solving measurement problems. As an industry leader in the design and production of precision measurement instruments, TSI partners with research institutions and customers around the world to set the standard for measurements relating to aerosol science, air flow, indoor air quality, fluid dynamics and biohazard detection. With headquarters based in the U.S. and field offices throughout Europe and Asia, TSI has established a worldwide presence in the markets we serve. Every day, our dedicated employees turn research into reality.

TSI has a worldwide presence with over 500 dedicated employees working in facilities in North America, Europe and Asia. Our corporate sales and service offices (St. Paul, Minnesota, USA; Aachen, Germany; High Wycombe, United Kingdom; Beijing, China; Shanghai, China; Singapore, and Bangalore, India) provide regional customer support. We also maintain a network of knowledgeable manufacturers’ representatives and distributors to provide local support worldwide.

TSI Inc. established China representative Beijing office in 2005, and wholly owned foreign enterprises in Beijing and Shanghai in 2010. Being the service and sales center of TSI Inc. in China, we have been providing overall support to local customers with TSI best quality and services.

By chasing up the rapid development of environmental industry in China, TSI Inc. increased the investment accordingly. TSI values excellent talent for joining our team, and will provide a better career platform, competitive salary and benefit, and comfortable working environment.

Web: www.tsi.com/cn
For more positions, please check: https://performancemanager4.successfactors.com/career?company=tsi

TSI Core Products
- R&A-Fluid Mechanics Instruments
- R&A-Particle Instruments
- Test & Measurement Instruments
- Contamination Control Instruments