IT Support
史密斯医疗器械(北京)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2012-09-07
- 工作地点:北京
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:Helpdesk 技术支持 技术支持/维护工程师
职位描述
岗位职责:
-Provide support for hardware and software problems.
-Train new staff the proper usage of the IT applications & peripheral equipments.
Assist computer users over the telephone. Receive, diagnose, and solve software and hardware problems by giving step-by-step instructions.
-Maintain and support of IT periphery equipments include printer, Fax machine, network connection, scanner etc.
-Take record of the problem, include record problem, delegate specific problem to the appropriate system experts. Trace and follow all the problem had been resolved.
-Manage IT spare parts, IT Software license inventory and IT fixed assets filing.
-Other IT related projects.Co-ordinate with IT department in Headquarter
Responsibilities:
· To carry out the necessary periodic maintenance operations to guarantee the correct operation of the local infrastructures.
· To execute the appropriate plan of contingencies should the need arise to assure the continuity of the operation of the local systems of information.
· To collaborate in the installations of the applications and improvements outlined starting from the support to the necessary infrastructures.
· To develop the necessary technique-operative documentation for the correct execution of the existent operations.
· To give support technician, analyzing and prioritizing the received incidences. To negotiate and to monitor the mishaps and the maintenance of the local infrastructures in way proactive, quick and effective.
· To apply security of the applications and/or local infrastructures from the marked guidelines from the Corporation.
Technical Knowledge and Skills:
· 3+ years college/university degree
· Or 5+ years experience in help desk support
Abilities:
· Good team work and ability to work independently.
· Knowledge networking including HTTP, SMTP, DNS and DHCP
· Familiar with Windows 2000/XP and MS Outlook
· Hands-on with Active Directory in Windows 2000/2003 environment
· Willingness to do whatever it takes to get the job done
· MCSE will be added advantage
公司介绍
超过60年的信赖,史密斯医疗的丰富产品线为患者提供了全面和持续的治疗手段。
从常见的输注系统和创新的输液泵技术,到聪明的管理系统和患者监护及诊断设备,史密斯医疗的先进技术已经为可靠和高质量治疗的解决方案指定了标准。
史密斯医疗市场领先的产品线由12个值得信赖的品牌带领,这些品牌早已被临床医生广泛熟知和信任。
史密斯医疗承诺,通过提供高品质、高性价比的产品,帮助临床医生照顾那些依赖这些产品进行药物输注、提供生命维持的患者,并保障安全使用。
http://www.smiths-medical.com
电子邮箱: resume@smiths-medical.com
办公室地址:
上海:上海市静安区延安中路1228号,静安嘉里中心办公楼3座28层200040
北京:北京市朝阳区光华路1号北京嘉里中心南楼30层3018单元100020
杭州:浙江省杭州经济技术开发区3号大街26号310018
上海研发:上海市浦东新区张江高科技园毕升路299弄9号102室201204
联系方式
- Email:resume@smiths-medical.com
- 公司地址:上班地址:3号大街26号