北京招聘

职位描述：
全职招聘，工作地址北京或广东惠州
GENERAL ACTIVITIES

1. Sales and clients
? Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares and travel regulations
? Discuss with clients about their requirements and advise the suitable options
? Prepare and submit tailor-make inbound and outbound travel itineraries including of creating detailed programs and price proposals
? Guide prospective clients and entice them to confirm the booking
? Make travel, accommodation and related bookings and confirming them
? Confirm the program order and notify clients of compulsory information / documents (luggage limits, insurance, medical, passport, visa and currency requirements)
? Maintain and develop a good relationships with existing customers (individuals and groups)
? Handle and reply to any comments or complaints after discussing with the manager (if any)
? Inform quickly the Department Manager in case of real problems, allowing a suitable solution

2. Contact with suppliers
? Make reservation with suppliers and partners in a timely manner
? Maintain and develop a good partnership and relationship with all kinds of suppliers

3. Accounting
? Issue invoices for each booking and collect payments and maintain records of transactions (if applied)
? Assist accounting department with regards to payment matters
? Alert the Department Manager in case of non payment

4. Administration & Information
? Issue all travel documents to customers
? Keep oneself informed about all tourism-related issues in destinations area
? Ensure all sales are reported in Tourplan software as well as sales report
? Assist with changes to travel arrangements and booking where required
? Use Exotissimo’s standard operating procedures in all actions

SKILLS
Good communication in Spanish (written & spoken) and if English level is good, will be a plus
High level of personal presentation: clean, friendly & helpful
Have excellent communication skills both verbal and written, ability to build strong relationships with clients
Strong sales and customer service focus
Responsible and self-motivation, ability to work under pressure
Computer skills (word, excel, outlook)
Pro-active & Team spirit, Good organisational & solving problems skill
A passion for travel, good knowledge of tourism destinations
Rigorous, strong attention to details 举报 分享

旅行社知名品牌爱客宙在全世界有17个分公司（办事处）。在1993年进入亚洲，在亚洲已经将近20年的历史。在亚洲已经有中国，日本、老挝、柬埔寨、泰国、印度尼西亚、缅甸和越南八家公司。 每年从欧洲、澳洲、加拿大、美国接到亚洲的旅客超过七万人次，2011年销售收入6100万美元。爱客宙自己有慈善基金，在每一个通过爱客宙来亚洲旅行的客人的利润中拿出一美元，给予当地需要帮助的民众。
中国公司已成立三年，设有北京及惠州两个公司。本公司有着系统的管理，良好的福利待遇，随着公司业务的开展，在公司的上升空间广阔。