催收专员
National Instruments (美国国家仪器)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-04-25
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位类别:其他
职位描述
职位描述:
RESPONSIBILITIES:
? Collection on delinquent accounts by calls & email and attend regular AR review
通过电话及邮件进行逾期账户的催收并参加定期会议
? Document all communication with customers in Oracle
在系统中记录所有与客户间的沟通
? Analysis of non-payment cases to propose & improve process
分析未付款情况以提出和改善流程
? Monitor and maintain assigned accounts
监控和维护指定客户
? Solve account discrepancies by investigating documentation, payments, refunds or adjustments
通过调阅文件,付款,退款或调整来解决账户差异
? Strictly follow up Account Receivables processes & support process alignment, enhancement and business control
严格遵循应收流程,增强和业务控制
? Answer customer’s questions in professional manner
专业并友善的回答客户提出的问题
? Establish and maintain effective and cooperative working relationships with sales and customers
与销售和客户建立并保持有效合作的工作关系
? Perform other tasks and projects as assigned
执行分配的其他任务及项目
MAJOR CHALLENGES:
? To learn and implement NI collection policies and procedures
学习贯彻NI政策及流程
? Effective communication with internal employee
有效地与内部员工进行沟通
? Assist to supervisor for analyze and evaluate risk of delinquent accounts
协助主管对逾期账户进行分析评估
KNOWLEDGE AND EXPERIENCE REQUIRED:
? Excellent communication and interpersonal skill, Good English language skills both verbal and written
具备良好的沟通技巧,英文口语及书写能力
? Working experience or internship in credit collection and AR department
有应收或催收部门工作及实习经验
? High level of PC skills, preferably using Excel and MS Word
办公软件Word/Excel操作熟练
? Familiarity with Oracle
了解Oracle软件
? Finance/Business role or good communication skills in previous job experience would be preferred
财务/商务岗位或以往工作中具备良好沟通技巧优先
PERSONAL QUALITIES AND SKILLS:
? Ability to work on own initiative, good relationship with team member
具备自主工作的意识,与团队成员保持良好关系
? Able to work under pressure
能够在压力下完成工作
? Good analytical are required
良好的分析能力
? Strong customer focus and attention to details closely
对于客户有着强大的关注力以及注重细节
? Good problem solving skills, confidence
自信并妥善处理问题
? Japanese and Korean speaking individuals are also welcome to apply
也欢迎会说日语或韩语的应聘者进行申请
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RESPONSIBILITIES:
? Collection on delinquent accounts by calls & email and attend regular AR review
通过电话及邮件进行逾期账户的催收并参加定期会议
? Document all communication with customers in Oracle
在系统中记录所有与客户间的沟通
? Analysis of non-payment cases to propose & improve process
分析未付款情况以提出和改善流程
? Monitor and maintain assigned accounts
监控和维护指定客户
? Solve account discrepancies by investigating documentation, payments, refunds or adjustments
通过调阅文件,付款,退款或调整来解决账户差异
? Strictly follow up Account Receivables processes & support process alignment, enhancement and business control
严格遵循应收流程,增强和业务控制
? Answer customer’s questions in professional manner
专业并友善的回答客户提出的问题
? Establish and maintain effective and cooperative working relationships with sales and customers
与销售和客户建立并保持有效合作的工作关系
? Perform other tasks and projects as assigned
执行分配的其他任务及项目
MAJOR CHALLENGES:
? To learn and implement NI collection policies and procedures
学习贯彻NI政策及流程
? Effective communication with internal employee
有效地与内部员工进行沟通
? Assist to supervisor for analyze and evaluate risk of delinquent accounts
协助主管对逾期账户进行分析评估
KNOWLEDGE AND EXPERIENCE REQUIRED:
? Excellent communication and interpersonal skill, Good English language skills both verbal and written
具备良好的沟通技巧,英文口语及书写能力
? Working experience or internship in credit collection and AR department
有应收或催收部门工作及实习经验
? High level of PC skills, preferably using Excel and MS Word
办公软件Word/Excel操作熟练
? Familiarity with Oracle
了解Oracle软件
? Finance/Business role or good communication skills in previous job experience would be preferred
财务/商务岗位或以往工作中具备良好沟通技巧优先
PERSONAL QUALITIES AND SKILLS:
? Ability to work on own initiative, good relationship with team member
具备自主工作的意识,与团队成员保持良好关系
? Able to work under pressure
能够在压力下完成工作
? Good analytical are required
良好的分析能力
? Strong customer focus and attention to details closely
对于客户有着强大的关注力以及注重细节
? Good problem solving skills, confidence
自信并妥善处理问题
? Japanese and Korean speaking individuals are also welcome to apply
也欢迎会说日语或韩语的应聘者进行申请
职能类别: 其他
公司介绍
For 40 years, NI has worked with engineers and scientists providing answers to the most challenging questions. Through these pursuits, NI customers have brought hundreds of thousands of products to market, overcome innumerable technological roadblocks, and engineered a better life for us all.
Historically, NI has been a top 100 employer of choice as ranked by several different sources, including the Just 100 from Forbes Magazine, which named NI one of the top corporate citizens and best places to work. Maybe it is our fantastic work/life balance, or the Employee Stock Purchase Program and grants, or matching 401K, or picturesque campus with ponds, hiking trails, beach volleyball courts, and collaborative meeting spaces. If you want to work on cool stuff at a cool company, you are in the right place! Here is a snippet of some of our core industry leadership.
NI believes in China's bright future. NI opened the 22nd international branch and the first international R&D center in Shanghai in 1998. Since then, NI China has established a world-class operation center, including marketing, sales, customer service, technical support and R&D. Direct sales mode was executed in mainland China since February 2006.
NI China is ever-expanding with the help of local talents and is dedicated to creating an excellent working environment and unique company culture - We are proud of being young and energetic.
NI China has been honored and listed as Best Companies to Work for in Greater China since 2012 till 2018 by Great Place to Work Institute.
To expand our business further, we are now looking for highly motivated candidates to fill a variety of positions. Choose NI China to launch your career and grow together!
1. 5 G – Setting world records in spectral efficiency using MIMO
2. Internet of Things (IoT) - With NI’s technology providing unmatched capabilities in measurement, control, ruggedness, and connectivity, along with our expert ecosystem, you can realize the benefits of the Industrial Internet of Things (IIoT) today
3. Semiconductor - NI semiconductor test customers report 10X improvement in test times while maintaining measurement and performance requirements
4. Autonomous Automotive - As vehicles advance towards autonomous operation, test engineers face drastically increasing system complexity while dealing with ever present cost and time pressure
5. Aerospace and Defence - NI provides industry-leading performance and accuracy with best-in-class synchronization for large systems, so you can get to the right decision faster
Historically, NI has been a top 100 employer of choice as ranked by several different sources, including the Just 100 from Forbes Magazine, which named NI one of the top corporate citizens and best places to work. Maybe it is our fantastic work/life balance, or the Employee Stock Purchase Program and grants, or matching 401K, or picturesque campus with ponds, hiking trails, beach volleyball courts, and collaborative meeting spaces. If you want to work on cool stuff at a cool company, you are in the right place! Here is a snippet of some of our core industry leadership.
NI believes in China's bright future. NI opened the 22nd international branch and the first international R&D center in Shanghai in 1998. Since then, NI China has established a world-class operation center, including marketing, sales, customer service, technical support and R&D. Direct sales mode was executed in mainland China since February 2006.
NI China is ever-expanding with the help of local talents and is dedicated to creating an excellent working environment and unique company culture - We are proud of being young and energetic.
NI China has been honored and listed as Best Companies to Work for in Greater China since 2012 till 2018 by Great Place to Work Institute.
To expand our business further, we are now looking for highly motivated candidates to fill a variety of positions. Choose NI China to launch your career and grow together!
1. 5 G – Setting world records in spectral efficiency using MIMO
2. Internet of Things (IoT) - With NI’s technology providing unmatched capabilities in measurement, control, ruggedness, and connectivity, along with our expert ecosystem, you can realize the benefits of the Industrial Internet of Things (IIoT) today
3. Semiconductor - NI semiconductor test customers report 10X improvement in test times while maintaining measurement and performance requirements
4. Autonomous Automotive - As vehicles advance towards autonomous operation, test engineers face drastically increasing system complexity while dealing with ever present cost and time pressure
5. Aerospace and Defence - NI provides industry-leading performance and accuracy with best-in-class synchronization for large systems, so you can get to the right decision faster
联系方式
- Email:china.jobs@ni.com
- 公司地址:地址:span海趣路36、58号,2号楼,4 - 8层, 中国,上海张江高科技园