Retail Manager (RM)
北京埃顿酒店服务有限公司上海第二分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2017-04-19
- 工作地点:常州
- 招聘人数:1人
- 学历要求:本科
- 职位月薪:20-30万/年
- 职位类别:品类经理
职位描述
职位描述:
我们正在为一家亲子游乐中心招募设施维护经理的岗位。亲子游乐中心是一个全新的概念,包含主题公园,博物馆,游戏中心,角色扮演等。该亲子游乐中心占地5000平米,可容纳2500-3500游客。该亲子游乐中心同时涵盖餐饮及零售。
工作职责:
? Scheduling and assigning employees; setting targets and following up on achievements.
? Recruits, selects and hires the best staff. Monitors performance and manages all (temporary) sales staff pro-actively, drives a positive staff attitude and appearance, fosters energetic teamwork/relations with co-workers and management, sets-up and drives training programs, implements and actively promotes a customer focused meritocracy system
? Accomplishes a significant level of sales and customer service self; acting as Sales Associate , ensuring customers receive excellent service through direct salesmanship, and prompt and courteous service, assisting customers with questions, needs and purchases and operating the cash register.
? Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyz-ing variances; initiating corrective actions.
? Promotes and markets the business and support marketing and sales events within the BFEC
? Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand retail and merchandising product requirements.
? Maintain outstanding store condition and visual merchandising standards
? Maintaining inventories and stock control
? Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
? Supported by the M&SM, markets merchandise by advertising, sales promotion, and display plans
? Secures merchandise by implementing security systems and measures.
? Protects staff and customers by providing a safe and clean store environment.
? Maintains the stability and reputation of the store by complying with legal requirements.
任职要求:
skill set and qualification
? Polished personal presentation with commercial personality.
? Customer focused and a high degree of commercial awareness with excellent sales and nego-tiation skills. Good business sense and the ability to motivate a team.
? General math and finance skills; tracking budget expenses, pricing
? Vendor Relationships
? Positive, energetic and collaborative
? Taking responsibility for getting things done, and taking pride in doing them well.
? Leader by example
? Extremely detail oriented
? Problem spotting and solving skills
Education and certification
? A degree in any discipline is acceptable for entry into the profession, although a qualification in subjects such as marketing, business administration, or leisure can be advantageous
? Business studies or management degree holders may be advantageous
? Must have a complete knowledge of Fire Procedures and a health and safety certificate
? Working knowledge and experience with Point of sale software.
Language and communication
Mandarin and English
? Ability to train, manage and motivate staff
? Ability to respond to common inquiries or complaints from customers, regulatory agencies
? Excellent communication, sales and negotiation skills.
KPIs
? Profitability and budget control
? Staff retention and satisfaction
? Customer satisfaction rates
? Complaint handling
举报
分享
我们正在为一家亲子游乐中心招募设施维护经理的岗位。亲子游乐中心是一个全新的概念,包含主题公园,博物馆,游戏中心,角色扮演等。该亲子游乐中心占地5000平米,可容纳2500-3500游客。该亲子游乐中心同时涵盖餐饮及零售。
工作职责:
? Scheduling and assigning employees; setting targets and following up on achievements.
? Recruits, selects and hires the best staff. Monitors performance and manages all (temporary) sales staff pro-actively, drives a positive staff attitude and appearance, fosters energetic teamwork/relations with co-workers and management, sets-up and drives training programs, implements and actively promotes a customer focused meritocracy system
? Accomplishes a significant level of sales and customer service self; acting as Sales Associate , ensuring customers receive excellent service through direct salesmanship, and prompt and courteous service, assisting customers with questions, needs and purchases and operating the cash register.
? Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyz-ing variances; initiating corrective actions.
? Promotes and markets the business and support marketing and sales events within the BFEC
? Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand retail and merchandising product requirements.
? Maintain outstanding store condition and visual merchandising standards
? Maintaining inventories and stock control
? Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
? Supported by the M&SM, markets merchandise by advertising, sales promotion, and display plans
? Secures merchandise by implementing security systems and measures.
? Protects staff and customers by providing a safe and clean store environment.
? Maintains the stability and reputation of the store by complying with legal requirements.
任职要求:
skill set and qualification
? Polished personal presentation with commercial personality.
? Customer focused and a high degree of commercial awareness with excellent sales and nego-tiation skills. Good business sense and the ability to motivate a team.
? General math and finance skills; tracking budget expenses, pricing
? Vendor Relationships
? Positive, energetic and collaborative
? Taking responsibility for getting things done, and taking pride in doing them well.
? Leader by example
? Extremely detail oriented
? Problem spotting and solving skills
Education and certification
? A degree in any discipline is acceptable for entry into the profession, although a qualification in subjects such as marketing, business administration, or leisure can be advantageous
? Business studies or management degree holders may be advantageous
? Must have a complete knowledge of Fire Procedures and a health and safety certificate
? Working knowledge and experience with Point of sale software.
Language and communication
Mandarin and English
? Ability to train, manage and motivate staff
? Ability to respond to common inquiries or complaints from customers, regulatory agencies
? Excellent communication, sales and negotiation skills.
KPIs
? Profitability and budget control
? Staff retention and satisfaction
? Customer satisfaction rates
? Complaint handling
职能类别: 品类经理
公司介绍
With its roots in Asia, ADEN is an International Integrated Facility Management (IFM) specialist, and is always at the forefront of the latest technology.
ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.
As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.
植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家,并始终走在技术的前沿。
埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年,集团总部在中国,埃顿设施管理在业内拥有20年的丰富经验,团队不断壮大,目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市,全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40,FTSE100,福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。
作为员工来自全球30个国籍的多元文化企业,我们鼓励多样性并为我们的员工提供在中国,越南,以及东南亚,中亚和非洲的职业发展机会。
ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.
As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.
植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家,并始终走在技术的前沿。
埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年,集团总部在中国,埃顿设施管理在业内拥有20年的丰富经验,团队不断壮大,目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市,全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40,FTSE100,福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。
作为员工来自全球30个国籍的多元文化企业,我们鼓励多样性并为我们的员工提供在中国,越南,以及东南亚,中亚和非洲的职业发展机会。
联系方式
- Email:tina.hu@adenservices.com
- 公司地址:深南大道9966号威盛科技大厦1711号