Senior Officer, Claim Management (Beijing)
梅赛德斯-奔驰（中国）汽车销售有限公司
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：汽车及零配件
职位信息
- 发布日期：2012-09-07
- 工作地点：北京
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语精通
普通话精通 - 职位类别：保险理赔
职位描述
Objective of job
Task designation
1.Outbound: Liaise with Sales Administration team regarding handling and processing of dealer claims. Handle outbound claims processing, incl. claim investigation, approve/reject claim, issuance of credit notes. Determine irregularities and report to management. Participate in problem resolution.
2. Inbound: Liaise with parts suppliers regarding submitting and processing of vendor claims. Verify Credit Notes issued by vendor. Assist vendor in goods replacement, return or other relevant activities due to faulty supply. Determine irregularities and report to management. Participate in problem resolution.
3. Prepare monthly management reports regarding outbound and inbound claim status.
4. Execute FCPA control measures on MBCL claim
Qualification required
o Education
Bachelor Degree and Certificate in Business Administration/ Logistics or Degree
O Experience
- Experience in handling customer relations with regard to claim management with minimum 2 to 3 years\
- Prior experience in the automotive business on wholesale and/or retail level is advantage.
- Average analytical, conceptual, communication and inter-personal relationship skills.
O Specific Knowledge
- Mandarin speaker with excellent command of spoken and written English.
- Computer literate
- Possess a customer-oriented and service mindset
Task designation
1.Outbound: Liaise with Sales Administration team regarding handling and processing of dealer claims. Handle outbound claims processing, incl. claim investigation, approve/reject claim, issuance of credit notes. Determine irregularities and report to management. Participate in problem resolution.
2. Inbound: Liaise with parts suppliers regarding submitting and processing of vendor claims. Verify Credit Notes issued by vendor. Assist vendor in goods replacement, return or other relevant activities due to faulty supply. Determine irregularities and report to management. Participate in problem resolution.
3. Prepare monthly management reports regarding outbound and inbound claim status.
4. Execute FCPA control measures on MBCL claim
Qualification required
o Education
Bachelor Degree and Certificate in Business Administration/ Logistics or Degree
O Experience
- Experience in handling customer relations with regard to claim management with minimum 2 to 3 years\
- Prior experience in the automotive business on wholesale and/or retail level is advantage.
- Average analytical, conceptual, communication and inter-personal relationship skills.
O Specific Knowledge
- Mandarin speaker with excellent command of spoken and written English.
- Computer literate
- Possess a customer-oriented and service mindset
公司介绍
作为一家主营批发业务的合资企业,梅赛德斯-奔驰（中国）汽车销售有限公司负责为中国大陆地区进口梅赛德斯-奔驰轿车系列的几乎全部产品,并在中国管理梅赛德斯-奔驰汽车产品的品牌、销售、服务和分销.同时,梅赛德斯-奔驰（中国）汽车销售有限公司通过梅赛德斯-奔驰（香港）有限公司（戴姆勒的全资子公司,负责香港和澳门的进口梅赛德斯-奔驰轿车和商用车）监管梅赛德斯-奔驰在香港的业务.
欢迎访问公司网站
As a joint-venture wholesale company, Mercedes-Benz (China) Ltd (MBCL), imports almost the entire MBC passenger car product line to mainland China, and manages the brand, sales, service and distribution for MBC products in China. MBCL also oversees the Hong Kong operation via Mercedes-Benz Hong Kong Ltd. (a 100% Daimler AG subsidiary), which manages the imported MBC passenger cars and CV for Hong Kong and Macau.
Application Procedure:
This job is regular.
Please send your application to following email: daimler_job@daimler.com
欢迎访问公司网站
As a joint-venture wholesale company, Mercedes-Benz (China) Ltd (MBCL), imports almost the entire MBC passenger car product line to mainland China, and manages the brand, sales, service and distribution for MBC products in China. MBCL also oversees the Hong Kong operation via Mercedes-Benz Hong Kong Ltd. (a 100% Daimler AG subsidiary), which manages the imported MBC passenger cars and CV for Hong Kong and Macau.
Application Procedure:
This job is regular.
Please send your application to following email: daimler_job@daimler.com
联系方式
- 公司网站：http://www.mercedes-benz.com.cn
- Email：job@daimler.com