北京招聘

职位描述：
Primary responsibilities

-Assist loyalty member communication through online and offer portal (offer translation, system loading and monthly report consolidation )
-Provide support in drafting promotional plan and the execution of member’s campaign with particular focus on Le Club Accorhotels
-Facilitate coordination between various internal departments and Greater China hotels to ensure the smooth implementation of Accor Loyalty program in areas of acquisition and retention.
- Provide day to day support to Greater China Hotel
- Coordinate with operation team and Accor academy to provide Loyalty orientation and support to opening hotels.
- To oversee the deployment of loyalty campaign and strategy are correctly carried out in a hotel level.
- Seek and consolidate feedback from hotel to assist the development and optimization of the current loyalty program.
- Loyalty department budget consolidation and reporting.
- Loyalty department general administrative duty.
- Provide resolution to member’s complain
- Competitor monitoring and reporting


Knowledge and Experience
- Bachelor Degree in Marketing related field
- Minimum of 2 years of relevant working experience in the multi-national company
- Strong user knowledge of Microsoft Office

 Competencies
- Good interpersonal skills with ability to communicate with all levels of employees
- Serviced oriented with an eye for details
- Good team working skills and able to work effectively and contribute in a team
- Multicultural awareness and able to work with people from diverse cultures
- Flexible and able to embrace and respond to change effectively
- Self-motivated and energetic
- Attention to detail. 举报 分享

雅高作为全球领先的酒店集团，在全球110个国家拥有5,100多家酒店和10,000家餐饮场所。雅高集团拥有行业内最具多样化及完整性的酒店生态系统之一，包括奢华及高端品牌、中端和经济型酒店、独到的生活方式理念、娱乐和夜生活场所、餐厅和酒吧、服务型品牌寓所、共享住宿酒店、礼宾服务以及联合办公空间等。同时，雅高集团还拥有风格各异的品牌组合及大约26万名团队成员，遍及全球各地。超过6,800万会员享受雅高集团的全面客户忠诚计划ALL - Accor Live Limitless 雅高心悦界——集礼遇、服务与体验为一体的日常生活方式的贴心旅伴。

集团设立有Planet 21 – Acting Here（21世纪地球）项目、Accor Solidarity（雅高团结基金会）、RiiSE计划以及“ALL Heartist Fund”专项资金等多项计划，旨在通过商业道德、负责任旅游、环境可持续性、社区参与、多元与融合等多个渠道推动社会的积极行动。

雅高集团是目前全球第二大奢华酒店集团、全球名列前茅的生活方式运营商以及服务型品牌寓所领域的全球领导者。

雅高集团成立于1967年，拥有50余年的酒店运营经验，足迹遍布世界，在大中华区已运营超过35年。雅高旗下拥有从奢华、高端、生活方式、中端到优质经济型品牌共52个品牌，其中在大中华区有14个，包括奢华品牌莱佛士、费尔蒙、索菲特，高端品牌美憬阁、铂尔曼、瑞士酒店、美爵，以及中端品牌诺富特、美居，和经济型品牌宜必思等等，每个品牌各有特色，为宾客提供他们希望的别出心裁的体验。

截至2021年6月，雅高在大中华区共拥有超过480家运营酒店，共计89,900多间客房。目前雅高大中华区拥有约25,000名员工。