北京招聘

REPORTS TO: Hangzhou Tower Boutique Manager

LOCATION: 杭州市武林广场1号杭州大厦首层

General Role:
Be responsible for managing the daily store operations and supervising a team of sales staff to deliver quality and consistent services, to drive results and to ensure operation excellence at the store level.

Major Responsibilities:
· Assists Boutique Manger to manage and oversee the daily store operations
· Supervises and motivate a team of sales staff to provide excellent customer service, build client relationships and achieve sales targets
· Ensures store presentation is consistent with our brand image
· Identifies and handles client enquiries and concerns
· Coordinates with the team on the execution of sales plans, marketing events and promotion programs
· Manages inventory and coordinates the delivery of products
· Ensures proper security measures are enforced
· Provides inputs and assists Boutique manager in formulating sales strategies, preparing sales analysis and management reports
· Monitors and assists sales staff development by providing on-the-job training, product training, etc.

Requirements & Capabilities:
· At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity
· Passion in retail industry with good selling skills
· Likes fashion and appreciates quality products
· Fluent in English and Chinese. French or Japanese is a plus
· Must be a good team player, pleasant, service oriented and self motivated
· Strong team building, interpersonal and communication skills
· Hands on computer knowledge of MS Office