北京招聘

职位描述：
Role: China Immigration Manager,

Reporting to: Regional Director of Immigration / General Manager, China

Location: Shanghai/Beijing


Position Summary
Under the leadership of the Regional Director Immigration / General Manager, China, the China Lead is a key role in the Group Immigration Services, with responsibility for driving the effective operational management of the business in China to deliver the strategic growth objectives. This position is pivotal in the development of the Immigration Services; in growing the capability and scope of the service we provide through strong operations and enhanced processes.
This position includes management responsibility, and you will be expected to work across teams in order to achieve your objectives.

Skills and Capabilities:
This position requires extensive knowledge of immigration in the region (APAC, Middle East and Africa), and the sensitivity around providing such a service. Having experience at a managerial level of service provision, engagement management and people management are all necessary prerequisites for this role.

Preferred experience and skills for this role:
? 5-10 years’ experience in a similar Immigration role/function.
? Ideally you will have strong experience of leading and developing a team.
? Experience of working in an international, matrixed organization.
? Experience working in a global mobility environment and people management experience.
? Experience in a client facing role.
? Knowledge of non-immigration areas of global mobility an advantage.
? Strong team player with excellent communication skills.
? Relationship management and interpersonal relations.
? Mentoring, planning and organizational skills.
? Ability to prioritize and work well under pressure.
? Problem-solving and structured, analytical and disciplined approach with a high attention to detail.
? Good knowledge of MS Office is essential.
? Fluency in Mandarin is essential

Key responsibilities:

General IMMS support:
? Support the Regional Director of Immigration as required.
? Participate in defining strategic orientation of Immigration activities in region and implement in area of responsibility as necessary.
? Ensure the ability to deliver the services as contracted with clients.
? Responsible for creating and maintaining knowledge bank for China.
? Become policy expert and encourage knowledge sharing as part of the group team culture.
? Ensure all services are billed timely.


Operations:
? Operational management to support the China immigration team.
? Responsibility for service delivery and customer satisfaction.
? Responsible for KPI achievement, compliance and data integrity.
? Conduct audits as appropriate, define and implement improvement plan.
? Ensure processes and tools are consistent and in accordance with Global model.
? Act as focal point of contact for China Immigration Managers.
? Develop relationships with the in-country immigration teams Manage service delivery model with all 3rd party providers (internal and external) to deliver the immigration service.
? Develop strong knowledge and understanding of the relationship with the service providers (internal and external), ensuring the immigration processes are followed.
? Oversee the production of Immigration alerts for China.

Business Development:
? Support education of Sales and Client Managers on the scope of services and their parameters.
? Support Sales Team in Business development as required.
? Assist in managing RFP responses.
? Assist and participate in new client on boarding, transition and implementation.
? Act as Immigration Client Service Manager for designated accounts.
? Help define competitive pricing for area of responsibility; develop strong market knowledge.

We offer an attractive remuneration package to the right candidate. Interested parties please send your resume, present and expected salary, contact number and date available to jobshanghai@santaferelo.com. Please mark out the position you want to apply for on the subject of the email. 举报 分享

公司背景
作为华辉集团的一部分，华辉国际是一家全球性创新型外籍人员派遣管理公司，专注于在全球各地管理和提供高质量的签证，安居，搬迁，和人员派遣管理服务。 我们的核心竞争力在于支持公司及其员工的搬迁，并成功安置在新的国家和地区。 我们以一贯的高标准，本地化有效的支持和全球的视角，提供给客户***的派遣搬迁体验。 我们具备这个优势的关键在于，华辉的分公司横跨六大洲，各公司和部门共同协作来完成高质量的服务管理和交付。 华辉完全致力于以客户为中心的理念，我们的使命是：“让一些变得简单”。

我们的获奖服务包括：
派遣政策和派遣项目咨询
移民签证服务和工作许可证办理
搬迁服务
找房安居和学校搜索
语言文化培训
临时住宿登记和房地产管理买卖
家用物品的国际国内搬迁

As part of the Santa Fe Group, Santa Fe Relocation is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard, locally and globally. A key to this strength is the ability to manage our service delivery through our own operations across six continents. Santa Fe Relocation is fully committed to our customer-centric philosophy and to our mission: “We make it easy”.

Our award winning services include:
Policy Benchmarking and Mobility Consulting
Immigration Services, Visas and Work Permits
Relocation Services
Home and School Searches
Language and Cultural Training
Temporary Accommodation and Real Estate
International and Domestic Moving of Household Goods

联系方式：
市区办公室：上海市长宁区遵义路100号虹桥南丰城
外勤办公室：上海市青浦区天辰路