Key Account Manager-Food Retail
敦豪物流(北京)有限公司上海分公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-04-01
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:8-9年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:30-40万/年
- 职位类别:大客户管理
职位描述
职位描述:
Multinational Customers (a defined portfolio)
? Provide customer oriented service at all times relating to commercial/contractual issues.
? Manage customer issue escalations and lead the initiative to develop prevention and resolution for key customers
? Facilitate the provision of solution management, account management and enhancement of supply chain that meets and exceed customers’ expectations
? Responsible to lead the preparation and delivering Business Reviews/QBR with customers
? Responsible for the success of continuous contract renewal with favourable Pricing and Terms.
? Lead and coordinate all contract renewal negotiation effort with internal depts.
? Prepare BCAs for business and investment requirements
? Provide regular updates to senior management on customers’ initiatives, strategies, etc for their strategic direction and development
? Support senior management in the shaping of strategic decisions
? Work with operation team to resolve customer-related issues, and be responsible for business and profitability growth
Qualifications
? Above 5 years working experience in transportation/Supply Chain/Logistics enterprise, especially with 2-3 years relevant working experience in Account Management Service/Solutions field.
? Have good and advance conceptual knowledge in Account Management/Customer Service/Supply Chain Solutions
? Bachelor degree or above, Masters or equivalent degree preferred
? Facilitation skills (good)
? Presentation skill (excellent)
? Communication skills-spoken and written (excellent) in English and Mandarin
? Negotiation and interpersonal skill (excellent)
? Analytical and organization skill (good)
? Microsoft Office applications (good)
? Relationship management skills (excellent)
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Multinational Customers (a defined portfolio)
? Provide customer oriented service at all times relating to commercial/contractual issues.
? Manage customer issue escalations and lead the initiative to develop prevention and resolution for key customers
? Facilitate the provision of solution management, account management and enhancement of supply chain that meets and exceed customers’ expectations
? Responsible to lead the preparation and delivering Business Reviews/QBR with customers
? Responsible for the success of continuous contract renewal with favourable Pricing and Terms.
? Lead and coordinate all contract renewal negotiation effort with internal depts.
? Prepare BCAs for business and investment requirements
? Provide regular updates to senior management on customers’ initiatives, strategies, etc for their strategic direction and development
? Support senior management in the shaping of strategic decisions
? Work with operation team to resolve customer-related issues, and be responsible for business and profitability growth
Qualifications
? Above 5 years working experience in transportation/Supply Chain/Logistics enterprise, especially with 2-3 years relevant working experience in Account Management Service/Solutions field.
? Have good and advance conceptual knowledge in Account Management/Customer Service/Supply Chain Solutions
? Bachelor degree or above, Masters or equivalent degree preferred
? Facilitation skills (good)
? Presentation skill (excellent)
? Communication skills-spoken and written (excellent) in English and Mandarin
? Negotiation and interpersonal skill (excellent)
? Analytical and organization skill (good)
? Microsoft Office applications (good)
? Relationship management skills (excellent)
职能类别: 大客户管理
关键字: 食品 冷链 物流 客户管理
公司介绍
DHL Supply Chain敦豪供应链隶属于Deutsche Post DHL Group德国邮政敦豪集团。敦豪供应链是全球***合同物流服务商,据点分布在全世界60个国家及地区,总体员工数超过140,000,超过2500个物流中心、仓库、据点,超过 2300万平方米的仓储空间,在時尚、零售、消费品、科技业、生命科学与医疗保健、汽车、化工及工业品等主要行业拥有专业产业知识及经验。作为全球排名***的合同物流供应商,DHL 供应链在全球60多个国家为客户提供一系列增值服务,无缝融合“传统的”第三方物流服务,帮助降低供应链成本并创造灵活性。
顺丰控股(集团)股份有限公司,是国内领先的快递物流综合服务商。经过多年发展,已初步建立为客户提供一体化综合物流解决方案的能力,为客户提供仓储管理、销售预测、大数据分析、金融管理等解决方案。顺丰同时还是一家具有网络规模优势的智能物流运营商。经过多年潜心经营和前瞻性战略布局,顺丰控股已形成拥有“天网+地网+信息网”三网合一、可覆盖国内外的综合物流服务网络。
Deutsche Post DHL Group(以下简称“DPDHL”)与顺丰控股股份有限公司于2018年10月26日达成战略合作并分别由双方各自的子公司签署相关协议,顺丰控股将整合DPDHL在中国大陆、中国香港和中国澳门地区的供应链 (DHL Supply Chain)业务。 该交易于2019年2月18日完成。交易完成后,敦豪物流(北京)有限公司、敦豪供应链(香港)有限公司及其下属子公司的最终控制权将变更为顺丰控股。
DPDHL与顺丰控股的联合将打造一个独一无二的平台——顺丰DHL供应链中国,满足中国市场对优质端到端供应链服务的需求。业务仍将遵循DPDHL全球的标准体系,由现有的团队继续运营管理。
顺丰控股(集团)股份有限公司,是国内领先的快递物流综合服务商。经过多年发展,已初步建立为客户提供一体化综合物流解决方案的能力,为客户提供仓储管理、销售预测、大数据分析、金融管理等解决方案。顺丰同时还是一家具有网络规模优势的智能物流运营商。经过多年潜心经营和前瞻性战略布局,顺丰控股已形成拥有“天网+地网+信息网”三网合一、可覆盖国内外的综合物流服务网络。
Deutsche Post DHL Group(以下简称“DPDHL”)与顺丰控股股份有限公司于2018年10月26日达成战略合作并分别由双方各自的子公司签署相关协议,顺丰控股将整合DPDHL在中国大陆、中国香港和中国澳门地区的供应链 (DHL Supply Chain)业务。 该交易于2019年2月18日完成。交易完成后,敦豪物流(北京)有限公司、敦豪供应链(香港)有限公司及其下属子公司的最终控制权将变更为顺丰控股。
DPDHL与顺丰控股的联合将打造一个独一无二的平台——顺丰DHL供应链中国,满足中国市场对优质端到端供应链服务的需求。业务仍将遵循DPDHL全球的标准体系,由现有的团队继续运营管理。
联系方式
- Email:recruitmentsha@dhl.com
- 公司地址:地址:span南京市江宁区综合保税区吉印大道2088号