(60528661)Robotics Client Support Engineer
上海ABB工程有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2017-03-29
- 工作地点：上海
- 招聘人数：1人
- 职位月薪：1-1.5万/月
- 职位类别：电子/电器/半导体/仪器仪表 集成电路IC设计/应用工程师
职位描述
职位描述：
<p>ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com</p><br><p>Mission Statement:
A Client support Engineer is responsible for provide sufficient support to Front end to meet customer expectation, either a LBU, region or an end customer and secures speed of resolution for top issues. This is done by leading cross-functional product support quality issues within Robotics Supply Unit.
Main Accountabilities:
Work with our internal global service function and international customer’s .Responsible for lead various
1. Accurate and timely information of technical issues reported from our customers concerning products or applications
2. Root cause analyses
3. New solutions from the developers (R&D)
5. Corrective field actions and process for exchanges
6. Supplier and production quality issues
7. Presentations and reports to support customer as well as trust in ABB Robotics</p><br><p>Knowledge, Skills, Experience:
Knowledge – Minimum Bachelor Engineering;
Skills – Communication responsibility is a great part in this position .Skilled with MS Office; Analytical & Technical understanding, Communicative & Collaborate, Service mindset & Customer Focus, Quality mindset
Experience – Min 5 years of work experience as project manager in a service-oriented profession within technical production or support.
</p><br>
Statement:<br />ABB respects your right to privacy. You provide ABB with your personal data with successful application via job boards which will be recorded and regarded as your login date in ABB e-Recruitment system. Your candidate profile will be forwarded to ABB and saved in the ABB talent pool with successful application. Please read the "data privacy statement" via link (http://new.abb.com/careers/data-privacy-statement) carefully. By clicking "Apply" you confirm that you agree and accept the content in the link.
https://jobs.abb.com/jobsearch#posting/CN60528661_E2
https://jobs.abb.com/wizard/index.html?action=apply&pid=00215E34BA021ED785858CEA22800D5C
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<p>ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com</p><br><p>Mission Statement:
A Client support Engineer is responsible for provide sufficient support to Front end to meet customer expectation, either a LBU, region or an end customer and secures speed of resolution for top issues. This is done by leading cross-functional product support quality issues within Robotics Supply Unit.
Main Accountabilities:
Work with our internal global service function and international customer’s .Responsible for lead various
1. Accurate and timely information of technical issues reported from our customers concerning products or applications
2. Root cause analyses
3. New solutions from the developers (R&D)
5. Corrective field actions and process for exchanges
6. Supplier and production quality issues
7. Presentations and reports to support customer as well as trust in ABB Robotics</p><br><p>Knowledge, Skills, Experience:
Knowledge – Minimum Bachelor Engineering;
Skills – Communication responsibility is a great part in this position .Skilled with MS Office; Analytical & Technical understanding, Communicative & Collaborate, Service mindset & Customer Focus, Quality mindset
Experience – Min 5 years of work experience as project manager in a service-oriented profession within technical production or support.
</p><br>
Statement:<br />ABB respects your right to privacy. You provide ABB with your personal data with successful application via job boards which will be recorded and regarded as your login date in ABB e-Recruitment system. Your candidate profile will be forwarded to ABB and saved in the ABB talent pool with successful application. Please read the "data privacy statement" via link (http://new.abb.com/careers/data-privacy-statement) carefully. By clicking "Apply" you confirm that you agree and accept the content in the link.
https://jobs.abb.com/jobsearch#posting/CN60528661_E2
https://jobs.abb.com/wizard/index.html?action=apply&pid=00215E34BA021ED785858CEA22800D5C
职能类别： 电子/电器/半导体/仪器仪表 集成电路IC设计/应用工程师
公司介绍
ABB世界知名技术集团诚聘英才
ABB（***********）是电力和自动化技术领域的全球领先公司，能够帮助公用事业和工业客户提升其业绩，同时降低对环境影响。ABB集团总部位于瑞士苏黎世，在全球100多个国家拥有120，000名员工。至今，ABB公司在中国共拥有23家销售机构以及27家合资和独资公司。
因业务发展需要，上海ABB工程有限公司拟招聘人员：
有意应聘者请将您的中英文简历、学历证书复印件和近照一张寄往本公司，并在简历上注明应聘职位号。或登陆ABB中国网站**************/careers在线申请。公司将为被录用者提供优厚的薪酬待遇和完善的福利保障。面试者将于近日得到通知，个人资料恕不退还。
同时，欢迎熟悉机器人产品及各机器人应用行业的专业猎头公司与我们联系。
ABB（***********）是电力和自动化技术领域的全球领先公司，能够帮助公用事业和工业客户提升其业绩，同时降低对环境影响。ABB集团总部位于瑞士苏黎世，在全球100多个国家拥有120，000名员工。至今，ABB公司在中国共拥有23家销售机构以及27家合资和独资公司。
因业务发展需要，上海ABB工程有限公司拟招聘人员：
有意应聘者请将您的中英文简历、学历证书复印件和近照一张寄往本公司，并在简历上注明应聘职位号。或登陆ABB中国网站**************/careers在线申请。公司将为被录用者提供优厚的薪酬待遇和完善的福利保障。面试者将于近日得到通知，个人资料恕不退还。
同时，欢迎熟悉机器人产品及各机器人应用行业的专业猎头公司与我们联系。
联系方式
- 公司地址：上海浦东康桥创业路369弄5号 上海ABB工程有限公司 (邮编：200131)