北京招聘

职位描述：
Responsibility:
Manage customer requests for spare parts
Prepare in the ERP and send out customer offers for spare parts
Manage customer inquiries on spare parts pricing, availability and order processing
Follow-up on selected customer offers for spare parts to maximize sales
Place customer orders for spare parts in ERP and send order confirmations
Follow-up customer orders for delivery on-time and in-full
Manage customer payments and coordinate logistics
Process customer requests for return of spare parts and other spare parts-related claims
Manage customer information in the ERP, prepare activity reports
If applicable, manage the team in the main hub and satelites
Follow up on non-conformity issues and work to provide resolution to customer
Analyse offer, order intake and backlog; prepare forecasts
Follow up with sales and services teams on lost deals.

Education Qualifications
- Upper Secondary (employement relevant skills)
- College Degree, major in trade, language, logistics or/and information Technology

Language Requirements
- English
- Other languages depending upon region covered is a plus

Professional Qualifications and Experience
- Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
- Able to work independently and under pressure
- Able to manage priorities and multiple customer requests
- Expertise in Excel and ERP Systems , SAP is a plus
- Certificate in Logistics is a plus
- Knowledge of order management processes
- Excellent communication skills, both written and verbal

Key Leadership Behaviour
- Drive for Results
- Process Management
- Managing and measuring Work
- Problem Solving
- Peer Relationships
- Customer oriented 举报 分享

About the Sidel Group

In a world of constantly changing needs, today’s bottle is tomorrow’s old news. But by having approximately 5,000 skilled employees all over the world, we are able to listen to our customers, offering them reliable production-systems that are easily adaptable to new developments – without causing expensive downtime.

The Sidel Group, headquartered in Italy, has production sites in 13 countries and 30,000 machines installed in 190 nations worldwide. Leading in packaging solutions, our value-added service secures both our customers & us with a sustainable business in the global environment.

 No doubts, no compromises, just A Better Match.

 
关于西得乐集团

在需求不断变化的包装世界，今天登场的新瓶，明天就可能被淘汰。在日益激烈的市场竞争中，西得乐能助您一臂之力！我们在世界各地有约5,000名技术熟练的员工，随时倾听客户的声音，向客户提供灵活可靠的生产系统，轻松应对客户的特殊发展需求和业务要求，避免造成耗费巨大的停机问题。

总部设在意大利的西得乐集团，已经在全球13个国家建立起生产基地，并在190个国家和地区安装了30,000台机器。我们的包装解决方案处于领先地位，我们的增值服务可确保客户与我们能够在全球环境下始终维系持续稳健的业务合作。

互信不疑、尽善尽美，西得乐就是您的A Better Match。


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