北京招聘

职位描述：
Job Description
A Veeva Practice Manager is a service professional who has demonstrated an ability to lead based on experience, knowledge, passion and competence. In this role, the selected individual works closely with sales and product teams to coordinate and conduct the delivery of high-level solutions; Contributes to the development of practice standards, scalability, policies and procedures; Drives utilization, increased revenue and the delivery of billable engagements for Veeva Systems products and services.
Provide leadership, mentorship and value to the Veeva Professional Services practices in the areas of :
? services strategy and offerings
? sales and delivery capability
? talent development and management
? overall performance and execution

Responsibilities:
? Provides technical and/or business consultative leadership for a specific practice at the pre-and/or post sales level.
? Manages a team of both senior and junior consultants, architects, and project managers.
? Proactively provides input into the development of Practices’ policies, procedures, standards and strategies.
? Monitors practice job performance and provides coaching, counseling, and motivation to maximize practice performance. Recruits and hires employees who can help grow and drive Veeva’s Professional Services’ strategy.
? Integrates industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions. Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams.
? Maintains a level of practice readiness, in order to be successfully prepared to support the delivery of customer engagements (skilled and trained workforce, strong partner relations, tested and proven technical solution capability).
? Ensures adequate level of resources in place to meet profitable demand. Oversees chargeability of all delivery resources within the practice.

Requirements
? Degree or equivalent and 8+ years CRM experience in a consulting and/or professional services environment
? Ideally possess experience in pharma industry or life sciences vertical
? Salesforce, SaaS or cloud computing delivery experience preferred
? Financial and analytical experience
? Leadership skills – has previously led a team and is comfortable with both Executives and Junior staff
? Consultative skills – understanding of the services engagement model
? Detailed product knowledge
? Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises)
? Ability to prioritize projects and deliverables (project management)
? Negotiation skills and professional written / verbal communication skills

Nice to Have
? Experience with Veeva applications
? Project Management certification
? Experience with project staffing

Results
? Lead the team
? Know when and how to keep customers happy
? Improve knowledge across the team
? Build the team to scale
? Scale the practice and competency of the team to make customers happy 举报 分享

Veeva是一家总部位于美国加州，为生命科学领域客户提供系统、数据解决方案的供应商，十年前的Veeva带着对中国本土市场的憧憬来到了上海。

Veeva is one Califonia based leading IT system, data solution provider in the life science industry. With the vision and expectation of China marketing, Veeva made a big push into Shanghai in 2011.

Veeva在中国业务迅速的崛起除了Veeva产品本身的优势，也和Veeva背后每一位伙伴息息相关。在Veeva，我们坚信如果有正确的公司文化，有优秀的伙伴，那公司就会有好的产品，会健康的成长。

The booming business of China Veeva are inseparable not only from Veeva’s product success but also the employee success at Veeva.

上海办公地点：静安寺越洋广场
北京办公地点：平安国际金融中心
大连办公地点：大连软件园