(SFLL)Siemens SFLL IT Support Beijing 西门子财务租赁有限公司 IT支持 工作地点：北京(SC10113)(职位编号：47543)
西门子金融服务(SFS)
- 公司性质：外资(欧美)
- 公司行业：金融/投资/证券 会计/审计
职位信息
- 发布日期：2012-09-07
- 工作地点：北京
- 招聘人数：若干
- 学历要求：本科
- 职位类别：信息技术专员 技术支持/维护工程师
职位描述
Mission
- IT Support is responsible for supporting the company's overall IT requirements and Siemens IT policy compliance
- Reporting to the IT Manager this position is responsible for supporting the IT operations and requests from CFO
Contacts
- All SFLL departments as necessary, SIS, CIT and IT colleagues in Chine and the head office; external contacts as needed
Task
1. Provide strong support in lease application management
a. Business process management: enabling and integrating existing or new business processes into the IT platform;
b. IT operations management: daily tasks such as user management, security management, batch runs etc.; includes also managing internal and external service providers for IT services (e.g. Database, network, application, interfaces etc.); first level support for users;
c. Change request management: collecting user requests for changes/enhancements within the software; managing and coordination of the internal process owners to avoid conflicts and inconsistencies, prioritizing of the change requests; managing the solution process (software provider, consultants)
d. Fault management: collection and qualification of software bugs/ faults, managing the trouble shooting process (software suppliers, Service Level Provider)
e. Organization and running of test for new releases, service pecks and hot fixes
f. Documentation of parameter settings, authorizations and releases/ fixes
g. Preparation and supporting in case of IT audits
h. Training and supporting new employees in the business applications
i. Servicing and Development of interfaces to external IT systems.
j. Evaluation and implementation of new software if required (e.g. Internet sales channel/Web
2. Work with service providers to support IT infrastructure management of the company
a. Hardware management: managing Service Provider(s), negotiation of service level agreements, quality reviews, taking care of hardware refreshes and new investments in hardware
b. Software management: managing Service Provider(s), negotiation of service level agreements, quality reviews, taking care of application patches, service packs and upgrades; includes managing of the testing process
3. Support implementation of Siemens Infosec requirements
4. Support to ensure SFLL comply with the Siemens IT governance policies
5. Assist in conducting relevant trainings to SFLL staff
6. Other company ad-hoc requirements
Knowledge
- Project management skills related to IT
- Has education background (experience in defining business application per business requirements
- Support IT Manager/CFO to organize respective department users to test the system strong communication skills
Experience
- Project management skills, detail oriented and process driven
- Open to different cultures
- Advanced degree in computer science is required; proficiency in verbal and written English is required
Education
- Bachelor or above
- IT Support is responsible for supporting the company's overall IT requirements and Siemens IT policy compliance
- Reporting to the IT Manager this position is responsible for supporting the IT operations and requests from CFO
Contacts
- All SFLL departments as necessary, SIS, CIT and IT colleagues in Chine and the head office; external contacts as needed
Task
1. Provide strong support in lease application management
a. Business process management: enabling and integrating existing or new business processes into the IT platform;
b. IT operations management: daily tasks such as user management, security management, batch runs etc.; includes also managing internal and external service providers for IT services (e.g. Database, network, application, interfaces etc.); first level support for users;
c. Change request management: collecting user requests for changes/enhancements within the software; managing and coordination of the internal process owners to avoid conflicts and inconsistencies, prioritizing of the change requests; managing the solution process (software provider, consultants)
d. Fault management: collection and qualification of software bugs/ faults, managing the trouble shooting process (software suppliers, Service Level Provider)
e. Organization and running of test for new releases, service pecks and hot fixes
f. Documentation of parameter settings, authorizations and releases/ fixes
g. Preparation and supporting in case of IT audits
h. Training and supporting new employees in the business applications
i. Servicing and Development of interfaces to external IT systems.
j. Evaluation and implementation of new software if required (e.g. Internet sales channel/Web
2. Work with service providers to support IT infrastructure management of the company
a. Hardware management: managing Service Provider(s), negotiation of service level agreements, quality reviews, taking care of hardware refreshes and new investments in hardware
b. Software management: managing Service Provider(s), negotiation of service level agreements, quality reviews, taking care of application patches, service packs and upgrades; includes managing of the testing process
3. Support implementation of Siemens Infosec requirements
4. Support to ensure SFLL comply with the Siemens IT governance policies
5. Assist in conducting relevant trainings to SFLL staff
6. Other company ad-hoc requirements
Knowledge
- Project management skills related to IT
- Has education background (experience in defining business application per business requirements
- Support IT Manager/CFO to organize respective department users to test the system strong communication skills
Experience
- Project management skills, detail oriented and process driven
- Open to different cultures
- Advanced degree in computer science is required; proficiency in verbal and written English is required
Education
- Bachelor or above
公司介绍
西门子财务服务有限责任公司(SFSL)和西门子财务租赁有限公司(SFLL)隶属于总部设在德国慕尼黑的西门子财务服务集团。该集团为国际商业领域提供财务服务和金融解决方案。西门子财务服务有限责任公司是一家非银行金融机构，由中国银行业监督管理委员会和中国人民银行批准并监督。自 1998 年以来，西门子财务服务有限责任公司作为西门子内部银行直接向西门子集团在华企业提供财务服务和其他经营范围内的金融服务业务。西门子财务租赁有限公司是向在中国的企业提供设备融资解决方案的领先的服务提供商。西门子财务租赁致力于为客户提供量身定做、符合他们特别要求的融资解决方案，特别是在医疗、建筑机械、农业机械、汽车、IT、工业等领域。我们为客户提供各种形式的租赁，如融资租赁、经营性租赁、售后回租、公平市价租赁以及其它专门的解决方案。