北京招聘

Do you demand the best from your professional career? Are you inspired by excellence? At
SAP, you will have the power to make a real impact. As the global market leader for business

software, SAP helps companies and organizations in more than 25 industries to run better.

PURPOSE AND OBJECTIVES

The SSEM bears responsibility for selling Premium services to assigned customers and will

generally function in a "demand creation" role for the sector. The SSEM will play a key role in

determining appropriate service deployment and execution consistent with the Virtual Account

Team Mapping, and is expected to work collaboratively with Account Executives and Sales

Directors in the successful execution of Customer Engagement Lifecycle (CEL).

The primary purpose of the SSEM position is to achieve his/her overall regionally/BU assigned

quota/ revenue goal for the Premium Services portfolio (including SAP MaxAttention & SAP

Safeguarding). In this capacity, the SSEM will identify and qualify Permium Services

opportunities, develop and drive internal account strategy and external executive relationships

within each customer account, while actively including, leveraging, and partnering with the

regional/business unit AEs, GADs and CPs. The SSEM will assume ownership for revenue

generation within assigned accounts and proactively build pipeline. The SSEM will own

relationships with business owners at the prospective account as well as develop the account

strategy surrounding initiatives supported by the SSEM Portfolio's services.

The Solution Sales Engagement Manager (SSEM) works closely with customers and partners to

ensure the overall understanding of the value proposition of SAP Premium Services, and is

expected to be a significant contributor to the overall success of the LOB revenue targets.

EXPECTATIONS AND TASKS

•Quota carrier in charge of selling services portfolio of SAP •Provide thought leadership in

developing and communicating effective Premium Maintenance with the virtual account team.

•Position SAP's Premium Maintenance portfolio and methodologies to prospective customers

and propose appropriate resources to achieve customers' vision and exceed customers'

expectations.

•Facilitate customer satisfaction by appropriate escalation of issues leading to resolution of

problems.

•Achieve successful selling of customer solutions through the effective delegation of

responsibilities to relevant resources and the development of effective close plans.

•Ensure success of the total customer relationship through ongoing implementation of CEL.

•Support and provide leadership as needed for all SAP promotions and events in the territory,

including but not limited to: SAPPHIRE, Industry Solution Days, executive events and internal

training workshops.

•Provide direction to the assigned team regarding consulting and services policies and

procedures, with a specific focus on virtual account team integration and the deployment of

CEL. Ensure compliance with all SAP personnel, services, pricing and contract policies.

•Maintain accurate, timely and documented pipelines and forecasts of opportunities and provide

appropriate communication of such to SAP management.

•Maintain appropriate levels of involvement in customer issues requiring resolution, including

invoices, disputes and other matters requiring field services leadership and management.

•Continue to build and grow personal knowledge of industry trends and related company

solution offerings, as well as your general business management skills.

•Review, establish and implement a personal training plan to facilitate your ongoing growth and

professional development at SAP.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

•At least 5 years of professional experience in the IT industry

WORK EXPERIENCE

Bachelor's degree required. Advanced degree preferred.

General familiarity with consultative selling methodologies also preferred.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees.

We aspire to leverage the qualities and appreciate the unique competencies that each person

brings to the company.

我们的公司
SAP公司成立于1972年，总部位于德国沃尔多夫市，是全球最大的企业管理和协同化商务解决方案供应商。目前，在全球有 120多个国家的超过172,000家用户正在运行SAP软件。财富500强80% 以上的企业都正在从SAP的管理方案中获益。SAP在全球75多个国家拥有分支机构，并在多家证券交易所上市，包括法兰克福和纽约证交所。

1995年在北京正式成立SAP中国公司，并陆续建立了上海、广州、大连分公司。作为中国ERP市场的绝对领导者，SAP的市场份额和年度业绩近年来高速增长。SAP在中国拥有包括IBM、埃森哲、凯捷、HP、毕博、德勤、石化盈科、中电普华、东软、神州数码等多家合作伙伴。SAP在众多的项目中与这些合作伙伴密切合作，将先进的管理理念和方法转变为切实助力中国企业“蕴韬略，更卓越”的现实。

我们的使命是帮助各种规模及行业的公司更卓越的运营。我们的愿景是帮助世界更卓越的运转。