北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护工程师招聘

CS Operation Engineer 客户支持运营工程师

Swisslog HCS

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化  机械/设备/重工

职位信息

  • 发布日期:2012-08-23
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持工程师  技术支持/维护工程师

职位描述

Purpose of the position:

The incumbent, under the supervision of CS Manager, is responsible for management of CS operation centre, including repair of components, local sourcing of spare parts, inventory management and fulfillment of CS orders.

Key responsibilities:
1.Respond to repair request of defective components and arrange repair work properly, liaison with SAE or product centers for technical support when required
2.Conduct local sourcing of spare parts, evaluate suppliers and track sourcing records to ensure quality and cost criteria are met
3.Fulfill CS orders, liaison with product center and custom for shipment and custom clearance, ensure quality and timelines are met
4.Manage inventory of spare parts and components, ensure proper forecast and supply
5.Analyze repair data for management and product centers’ reference

Requirements:
?Degree/Diploma holder in electronics, mechanical, materials, equipment or equivalent
?Minimum 2 years experience in engineering field of machining, mechanical, or similar field, preferably with technical sourcing or repair experience
?Good communication and coordination skills
?Able to work with high independence and work under pressure
?Self driven and proactive, a team player with strong customer focus
?Good English (oral & written)
?Computer literate with good knowledge in using Microsoft Office

公司介绍

关于瑞仕格
瑞仕格为具有前瞻性思维的医院、仓库及配送中心客户设计、开发、交付一流的自动化物流解决方案,提供从咨询、设计、实施到终身售后服务的一站式系统集成和服务。公司成功的背后是瑞仕格全球的2,500名雇员为50多个国家的客户提供服务。瑞仕格是国际知名智能自动化解决方案提供商KUKA集团的成员。

About Swisslog
Swisslog designs, develops and delivers best-in-class automation solutions for forward-thinking hospitals, warehouses and distribution centers. We offer integrated systems and services from a single source – from consulting to design, implementation and lifetime customer service. Behind the company’s success are 2 500 employees worldwide, supporting customers in more than 50 countries. Swisslog is part of the KUKA Group, a leading global supplier of intelligent automation solutions.

联系方式

  • 公司地址:上班地址:闵申路388号