北京 [切换城市] 北京招聘北京计算机软件招聘北京软件工程师招聘

L2 Production Support

陌奈信息科技(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(非欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2017-03-09
  • 工作地点:国外
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:1.5-2万/月
  • 职位类别:软件工程师  

职位描述

职位描述:
Job Description
 
Must Have Skills:
·        Oracle EBS Functional Finance
·        L2 Support
·        Speaking, Writing Mandarin is must
 
Good to Have Skills:
·        Oracle EBS Certification
 
Roles & Responsibilities:
SCM P2P Support Analyst (Oracle E-Business Suite)
 
We are hiring Oracle E-Business Suite R12 Support Analyst to play a key role in managing the day to day Production Incidents. This position will be responsible for supporting multiple applications within the Oracle E-Business suite. Core activities will include team management, Incident Resolution meeting the SLE’s, scheduling weekly meetings, sending weekly Incident Status and so on in multiple geographies.
 
Responsibilities:
·        Work with Level 2 Production Support in Oracle EBS R12 Supply Finance area
·        Responsible for Level 2 Production Support assessment and resolution
·        Responsible for Production Support framework for Incidents and resolution based metrics
·        Maintain and publish metrics on Incidents and areas of opportunity
·        Continuous effort improving Incident and Problem Management process within the team and enhance productivity of the Level 2 support
·        Develops, implements and maintains a knowledge base system for Incident analysis, Root Cause Analysis, etc.
·        Works closely with business users to provide timely resolution
 
Requirements:
·        Bachelor’s Degree or Master in Computer Science/ Information Technology
·        A minimum of Four years of experience developing solutions for Oracle E-Business Suite
·        Must have experience in at least two full life cycle Oracle implementation
·        Must have hands-on experience in setups on Oracle EBS Finance Modules
·        Well-verse in AP, AR, Cash Management, EB-Tax and General Ledger Modules
·        Knowledge of Oracle’s development tools including reports, forms, BI publisher, Workflow Builder and OAF
·        Should have knowledge in TCA architecture
·        Exposure to overall architecture of Oracle E-Business Suite and its interaction with other Oracle products
·        Knowledge of Oracle AIM methodology · Experience engaging Oracle Support to research and resolve issues
·        Certification in Oracle will be an added advantage
·        Knowledge in ODI, Informatica, OBIE or SOA will be an added advantage
·        Applicant must be willing to work on shift basis 24X7 if need arises including on public holidays
 
Personal Attributes:
·        Excellent written and oral communication skills
·        Ability to take initiative to learn new concepts and technologies
·        Demonstrate analytical thinking, organisation skills and problem-solving skills
·        Excellent presentation and interpersonal skills
·        Ability to work effectively in a multi-cultural environment
·        Must be highly organised, self-starter and proven measurable experience with all aspects of system development lifecycle methodology
·        Work with team leads in determining design approach and estimating/planning
·        Maintain in-depth knowledge of standards, guidelines, industry trends and best practices across IT enterprise
·        Should be willing to travel abroad based on business needs up to 25%
·       Should be willing to work in any shift 24X7 including night shift

若您对此职位有意向,请将简历投递至邮箱olivia.jin@ka-nex.cn

职能类别: 软件工程师

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公司介绍

MITS(www.mitsind.com) was founded in the year 2000 as an ECM Consulting and Systems Integration provider. Since its inception, MITS has delivered over 200 enterprise solutions to global companies. The company has a network of offices in Singapore,China, Australia, India, Malaysia and United States to provide technical support and consulting services.

MITS is an IBM Advanced Business partner, Authorized Software reseller, and a leading provider of enterprise content management solutions (ECM) for banking, education, finance, and government organizations. MITS is ISO 9001:2008 certified for the quality standards we have in our Software Development, Sales and Support services. The enterprise applications & solutions provided by MITS include full life cycle services for the complete IBM FileNet suite of Products. MITS has the largest pool of certified IBM FileNet professionals.

Our offerings span business and technology consulting, application services, systems integration, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.
MITS is robust in terms of its ability to scale up and deliver, has a good track record of achievements and service capability. The strong process engineering approach to software solutions ensure its customers stay ahead always. MITS provides ECM and BPM developers that have in depth and hands on experience, making sure the project is a success. At MITS our approach to success with projects is combination of technical skills, experience, process and leadership.

联系方式

  • Email:tracy.gong@ke-nex.cn
  • 公司地址:上班地址:望京