北京招聘

职位描述：
？ Ensure deliver-to-promise and pay-to in order-to-cash with OFO in BGI-opco’s (Contract & Order, label registration creation SLA)
？ Monitor, problem-solve in complaint handling (speed, quality of response chasing, details refer to SLA, information gathering and result chasing)
？ Contribute to account plans with sales managers
？ Assist with basic customer enquiries (sampling, product information, etc)
？ Assist with Business Intelligence projects
？ Prepare formal quotations to customers
？ Joint visit to customer, process introduction, other doc preparation from CMO.
？ Assist in monthly forecasting process with customers, sales managers and demand management, while responsibility of Key-in APO pass to sales managers
？ Attending demand reviews to be fully aware of forecast details (Key-in APO should be done by SM)
？ Communicate with OpCo for stock availability
？ Contract document management (e.g. filing)
？ Responsible for all communication about payment status of customers with internal stakeholders, while SM is accountable for overdue payment
？ Assisting in MBR input sheet about complaints, MUM end responsible for overall MBR (input)
SRM System follow-up, if required by customer

Knowledge:
？ SAP experience is must
？ Bachelor Degree (preferably in a business management or business-related field);
？ >3 years relevant experience in customer service, sales, or international trade.
？ IT-skills: Windows, Word, Excel, Power Point.

Skill:
？ Good English language skills (written, spoken, read)
？ Pragmatically strong
？ Precise, eye for detail
？ Talent for organisation
？ Service-minded
？ Commercial
？ Creative, solution-driven
？ Team spirit
？ Proactive and persistent
？ Flexible
？ Deal with pressure
？ Ambition to develop in sales role 举报 分享

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