北京招聘

职位描述：
JOB DUTIES: The key role of this assignment is to move from learning and assisting others to fully contributing within an industry. The incumbent hones skills as a sales liaison among dealers, customers and other Caterpillar personnel. Also becomes increasingly familiar with the company’s processes, systems and methodologies. A more senior representative and the supervisor/manager typically direct work. Decisions made by this position are more complex and have greater risk issues than those associated with less experienced representatives. Challenges include meeting expectations in delivering results, learning to consider alternative courses of actions, making timely decisions and developing greater communication skills.

Primary roles of the incumbent include: counseling dealers in developing information systems including identifying with dealer Caterpillar systems advantages and shortcomings; assisting dealers in developing increased human performance capability such as identifying performance gap solutions; advising on existing and potential customer service issues and improvement measures such as recommending ways to enhance customer satisfaction through training, financial/insurance services, customer support agreements, etc.; assisting dealers with forecast, sales/rental/used strategy planning and sales techniques including developing and selling strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales; assisting dealers on process improvement methods and assisting with process evaluation; assisting dealers in business planning including counseling dealers on facilities, tooling, systems and on effectiveness of meeting expected business results; overseeing and promoting programs that increase sales while maintaining price realization and profit margins; and continuing to develop required proficiency level in the specified foundation competencies and skills.

Primary roles of the incumbent include:
? Advising dealers on marketing, sales and customer-related strategies, systems and processes
? Counseling dealers in developing increased human performance capability such as identifying performance gap solutions
? Counsel dealers on strategy development and governance processes
? Aligning strategies of the dealer, Industries and Caterpillar Distribution Services Divisions
? Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enabled and bundled solutions, etc.
? Consulting with dealers on marketing and sales strategy planning including developing strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales
? Consulting with dealers on process improvement methods and assisting with process evaluation
? Providing leadership to “Across the Table” foundational capability and growth plan governance processes
? Assisting dealers in business planning and on effectiveness of meeting expected business results
? Overseeing and promoting programs that increase sales while achieving targeted price realization and profit margins
? Continuing to develop required proficiency level in the specified capabilities and skills.

Individuals in this position must understand and keep current on customer/dealer market and needs and build an understanding of how and why decisions are made within their work group and organization. They may be responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, warranty policy, etc. Incumbents apply their knowledge of products, technology, industry, and product support, in support of Caterpillar, dealer and customer expectations and needs.

Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned territory or industry, enhancing communication and people relationship skills, improving problem solving and analysis techniques, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.
Incumbents at this level should be exhibiting competencies at the 3 or 4 proficiency level as defined in the Global Job Profiles.

BACKGROUND/EXPERIENCE: This position requires a college or university degree or equivalent experience. Incumbents usually have had 1 to 2 years prior experience in field assignments, normally as an Industry Rep and have demonstrated the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower level reps on project assignments. 举报 分享

卡特彼勒是世界上***的土方工程机械和建筑机械的生产商，也是全世界柴油机、天然气发动机和工业用燃气涡轮机的主要供应商。

在大中华区，卡特彼勒为区内持续的经济增长和发展提供了产品和技术。迈向 21 世纪，我们的参与和承诺更坚定不移。

为了加大投资力度和发展业务，卡特彼勒（中国）投资有限公司于 1996 年在北京成立。今天，卡特彼勒在中国投资建立了 11 家生产企业，制造液压挖掘机、压实机、柴油发动机、履带行走装置、铸件、动力平地机、履带式推土机、轮式装载机、再造的工程机械零部件以及电力发电机组。

卡特彼勒（中国）投资有限公司已在中国建立了办事处，培训和产品服务中心，为日益增长的设备用户提供及时周到的服务。由 5 个代理商组成的经销服务网络为各行各业提供适用的机器和设备，并给予综合性售后服务，使用户在作业中取得更高的经济效益。

卡特彼勒承诺，以领先的优势，为世界各地致力参与基础建设、资源的开发和运输的设备用户，提供物有所值的机器，发动机产品和售后服务。

我们将与合作伙伴及用户一起，在大中华区建设未来！


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