北京招聘

职位描述：
Responsibilities：
? Timely & accurate Sales order processing under company compliance & policy, including pro-active management of customer backlogs & communication to customers on status of delivery.执行公司订单服务流程，通过电话、电邮、传真等，及时处理客户的订单，检查订单执行情况和后续跟进，确保及时沟通和订单处理的准确率并符合客户要求；
? Audit responsible Sales Order in ERP system (credit limit and control )审核ERP系统中个人所负责销售订单信息，包括信用额度和控制等；
? Follow up and feedback Sales Order Execution status to ensure On
time delivery and customer satisfaction 跟进和反馈销售订单的执行，确保及时发货和客户的满意；
? Receive customer & sales issues and monitor adapted and durable solutions for customer satisfaction, driving customer issues escalation process.遵循及参与规范公司的流程及服务标准，及时受理及跟进客户投诉；
? Report preparation and documents filing报告准备和文件归档准备；
? Other assignments by superior 其他上级指派的任务。

Qualifications：
- At least college大专以上学历；
- At least 2-year relevant working experiences 至少两年相关工作经验；
- Be familiar with ERP system 熟悉ERP系统；
- Be familiar with order management and logistic process熟悉订单流程和物流流程；
- Good attitude towards working良好的工作态度；
- Patient , careful , responsible and hard work耐心、仔细、负责、工作努力；
- Willingness to perform and result orientation 愿意奉献，以结果为导向；
- Creativity and ability to change 正直，适应力强；
- Ability to work under pressure 能承受工作压力；
- Chinese(native speaker) 标准流利的普通话；
- English(good basics，PET-3)基础的英语能力；
- Microsoft Office 熟悉办公自动化软件。 举报 分享

总部位于瑞士施泰法的索诺瓦集团是全球知名的听力保健解决方案供应商。集团通过其核心业务品牌峰力、 优利康、汉莎通,领先仿生 和 AudioNova 开展运营。 索诺瓦集团为其客户提供行业内全面的产品组合,从听力设备到人工耳蜗，再到无线通讯解决方案。
集团创立于 1947 年，业务遍布全球 100 多个国家，有超过 14,000 名高度敬业的员工。
索诺瓦集团 2018/19 财年的销售额达 27.6 亿瑞士法郎，净利润达 4.602 亿瑞士法郎。无论是所有业务的开展，还是对聆听世界基金会的支持， 索诺瓦集团展望一个大家都能享受聆听，从而实现人生所想的世界。

 Sonova, headquartered in St？fa, Switzerland, is a leading provider of innovative hearing care solutions. The group operates through its core business brands？Phonak, Unitron,？Hansaton,？Advanced Bionics？and？AudioNova. We reach our consumers through multiple channels; this diversity lets them benefit from our broad range of solutions – hearing aids, cochlear implants, wireless communication products, digital solutions, and professional audiological care – in the way that best suits their individual needs. Founded in 1947, the group is currently present in over 100 countries across the globe, has a workforce of over 15,000 dedicated employees and generated sales of CHF 2.92 billion in the financial year 2019/20 as well as a net profit of CHF 490 million.. Across all businesses Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations.