北京招聘

职位描述：
1. Responsibility:
Monitor functional ID's and respond to requests in a timely manner.
Provide first line Production Services support to Operations for batch enquiries. This may include on-call coverage where after hours support coverage is required.
Liaise with other Command Centre support and Service Delivery groups.
Ensure all assigned problem and change records are resolved within defined guidelines.
Ensure complex activities are managed using established project management methods/processes.
Review and correct any Production Services procedures and processes that have resulted in an impact or possible impact to SLA.
Perform, and provide technical support for scheduling and promotions covering standards, principles and use to customers, Systems area and Operations.
Provide general housekeeping support for Production Services’ products, batch jobs and processes.
Work with and towards standardized processes and tools.
Perform Lodgement function where appropriate (ie. code and library promotion).
Gatekeeper of all the Batch Scheduling standards and ensure that they are followed as per client specifications and requirements

2. Requirement:
Minium 2 years IT experience in Operations and/or Technical Support role, willing to work night shift.
Bachelor or above, major in computer science or engineering
Should have experience in mainframe and/or midrange environment, previous production control experience is preferred.
English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English

要求：
1 全日制本科
2.英语听说读写流利，可以作为工作语言
3.工作经验1~2年或留学、工作经历为佳
4.愿意接受倒班制
5.责任心强，细心，工作认真，有团队精神
6. IT相关专业为佳，IT背景，英语专业可接受

工作时间：入职后前半年是大夜班9pm to 6am, 之后是两周白班2pm to 11pm, 两周夜班9pm to 6am一直排下去（倒班制）
工作地点：南山区科技园蛇口科技大厦 举报 分享

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。