Relocation Specialist (安居服务专员/助理)
华辉国际运输服务有限公司
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2017-07-13
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:2年经验
- 职位月薪:6-8千/月
- 职位类别:行政专员/助理
职位描述
职位描述:
Job Duties:
Admin Support
? Provide administrative support to the service teams
? Supporting team to ensure all Santa Fe and client IT systems are updated and accurate
? Ensure all hardcopy relocation files are updated and in accordance with ISO policy
? Assist in the scheduling and preparation of all Santa Fe relocation services (orientations, school searches, home searches), including but not limited to services in Shanghai, Suzhou, Wuxi, Hefei, Hang Zhou and other areas, as required
? Co-ordinate the payment of housing deposits, security deposits and other related fees., as required
? Attend the property hand-over/hand-back and assist to ensure that all works are completed as agreed in the contract prior to the move-in/move-out date
? Assist in the co-ordination and arrangement of utility connection and disconnection
? Co-ordination of property maintenance of the property throughout the lease term when necessary
? Assist in the preparation of lease renewal notices, termination notices and deposit recovery notices to landlords
? Be prepared to work during evening hours and on weekends, if required
? Assist with the recovery of security deposits and school deposits for all corporate clients
? Ensure materials for Santa Fe welcome bag/basket are in stock
? Retrieve, organize, and send files to warehouse as necessary
? Coordinate and keep record of sending/receipt of documents via courier
? Ensure utilization of Santa Fe standard documents by the relocation team (check in/check out inspection forms, needs analysis forms, evaluation forms, etc.)
TMS Support
? Coordinate and follow up tenancy management service after the assignee has moved into the property and prior to departure
? Follow up on-going TMS issues on daily basis
? Ensure all TMS issues are responded in a timely manner, coordinate with consultant, account manager and negotiate with landlords to ensure all repair and maintenance issues are completed to customer's satisfaction
? Ensure all repair maintenance information is updated in ISIS in timely and accurate manner per KPI request
? Complete the weekly, monthly or quarterly TMS report for management per request
? Support and complete check-in and check-out for assignees if necessary according to company policy (take photos, complete check out forms, etc.) when necessary
? Support other team members of Residential Department on tenancy issues from the assignee
? Be prepared to work during evening hours and on weekends, if required
? Ensure all communication is responded to within 24 hours
Job Requirements:
? Good English skills, at least CET 4 level
? 2 years working experience as admin, relocation or real estate industry working experience preferred
? Details oriented
? Good interpersonal skills
? Can work under challenge and pressure
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Job Duties:
Admin Support
? Provide administrative support to the service teams
? Supporting team to ensure all Santa Fe and client IT systems are updated and accurate
? Ensure all hardcopy relocation files are updated and in accordance with ISO policy
? Assist in the scheduling and preparation of all Santa Fe relocation services (orientations, school searches, home searches), including but not limited to services in Shanghai, Suzhou, Wuxi, Hefei, Hang Zhou and other areas, as required
? Co-ordinate the payment of housing deposits, security deposits and other related fees., as required
? Attend the property hand-over/hand-back and assist to ensure that all works are completed as agreed in the contract prior to the move-in/move-out date
? Assist in the co-ordination and arrangement of utility connection and disconnection
? Co-ordination of property maintenance of the property throughout the lease term when necessary
? Assist in the preparation of lease renewal notices, termination notices and deposit recovery notices to landlords
? Be prepared to work during evening hours and on weekends, if required
? Assist with the recovery of security deposits and school deposits for all corporate clients
? Ensure materials for Santa Fe welcome bag/basket are in stock
? Retrieve, organize, and send files to warehouse as necessary
? Coordinate and keep record of sending/receipt of documents via courier
? Ensure utilization of Santa Fe standard documents by the relocation team (check in/check out inspection forms, needs analysis forms, evaluation forms, etc.)
TMS Support
? Coordinate and follow up tenancy management service after the assignee has moved into the property and prior to departure
? Follow up on-going TMS issues on daily basis
? Ensure all TMS issues are responded in a timely manner, coordinate with consultant, account manager and negotiate with landlords to ensure all repair and maintenance issues are completed to customer's satisfaction
? Ensure all repair maintenance information is updated in ISIS in timely and accurate manner per KPI request
? Complete the weekly, monthly or quarterly TMS report for management per request
? Support and complete check-in and check-out for assignees if necessary according to company policy (take photos, complete check out forms, etc.) when necessary
? Support other team members of Residential Department on tenancy issues from the assignee
? Be prepared to work during evening hours and on weekends, if required
? Ensure all communication is responded to within 24 hours
Job Requirements:
? Good English skills, at least CET 4 level
? 2 years working experience as admin, relocation or real estate industry working experience preferred
? Details oriented
? Good interpersonal skills
? Can work under challenge and pressure
职能类别: 行政专员/助理
公司介绍
公司背景
作为华辉集团的一部分,华辉国际是一家全球性创新型外籍人员派遣管理公司,专注于在全球各地管理和提供高质量的签证,安居,搬迁,和人员派遣管理服务。 我们的核心竞争力在于支持公司及其员工的搬迁,并成功安置在新的国家和地区。 我们以一贯的高标准,本地化有效的支持和全球的视角,提供给客户***的派遣搬迁体验。 我们具备这个优势的关键在于,华辉的分公司横跨六大洲,各公司和部门共同协作来完成高质量的服务管理和交付。 华辉完全致力于以客户为中心的理念,我们的使命是:“让一些变得简单”。
我们的获奖服务包括:
派遣政策和派遣项目咨询
移民签证服务和工作许可证办理
搬迁服务
找房安居和学校搜索
语言文化培训
临时住宿登记和房地产管理买卖
家用物品的国际国内搬迁
As part of the Santa Fe Group, Santa Fe Relocation is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard, locally and globally. A key to this strength is the ability to manage our service delivery through our own operations across six continents. Santa Fe Relocation is fully committed to our customer-centric philosophy and to our mission: “We make it easy”.
Our award winning services include:
Policy Benchmarking and Mobility Consulting
Immigration Services, Visas and Work Permits
Relocation Services
Home and School Searches
Language and Cultural Training
Temporary Accommodation and Real Estate
International and Domestic Moving of Household Goods
联系方式:
市区办公室:上海市长宁区遵义路100号虹桥南丰城
外勤办公室:上海市青浦区天辰路
作为华辉集团的一部分,华辉国际是一家全球性创新型外籍人员派遣管理公司,专注于在全球各地管理和提供高质量的签证,安居,搬迁,和人员派遣管理服务。 我们的核心竞争力在于支持公司及其员工的搬迁,并成功安置在新的国家和地区。 我们以一贯的高标准,本地化有效的支持和全球的视角,提供给客户***的派遣搬迁体验。 我们具备这个优势的关键在于,华辉的分公司横跨六大洲,各公司和部门共同协作来完成高质量的服务管理和交付。 华辉完全致力于以客户为中心的理念,我们的使命是:“让一些变得简单”。
我们的获奖服务包括:
派遣政策和派遣项目咨询
移民签证服务和工作许可证办理
搬迁服务
找房安居和学校搜索
语言文化培训
临时住宿登记和房地产管理买卖
家用物品的国际国内搬迁
As part of the Santa Fe Group, Santa Fe Relocation is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard, locally and globally. A key to this strength is the ability to manage our service delivery through our own operations across six continents. Santa Fe Relocation is fully committed to our customer-centric philosophy and to our mission: “We make it easy”.
Our award winning services include:
Policy Benchmarking and Mobility Consulting
Immigration Services, Visas and Work Permits
Relocation Services
Home and School Searches
Language and Cultural Training
Temporary Accommodation and Real Estate
International and Domestic Moving of Household Goods
联系方式:
市区办公室:上海市长宁区遵义路100号虹桥南丰城
外勤办公室:上海市青浦区天辰路
联系方式
- Email:jobshanghai@santaferelo.com
- 公司地址:地址:span北京市顺义区赵全营镇兆丰产业基地园盈路16号2幢3层306室307室